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“Comfortable”

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LQ Hotel by La Quinta Cancun
Ranked #56 of 175 Hotels in Cancun
London, United Kingdom
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Comfortable”
Reviewed May 28, 2013

We stayed one night after landing at Cancun late in the evening. The hotel was comfortable, the staff were polite and helpful if not over enthusiastic. We had booked a deluxe room with kingsize bed, but got two double beds - it was late and we were too tired to ask for a change. The breakfast was good, a good range of options on the buffet.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LMM2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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786 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
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  • Spanish first
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English first
Aguas de Lindoia, SP
Level 6 Contributor
181 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 247 helpful votes
Reviewed May 12, 2013

We stayed the first two nights at this hotel when we arrived in Cancun. This is a good hotel to stay when you will do the Cancun daytrips. The price is good. The location is in downtown and there's no beach near. There's a small swimming pool but who goes to a swimming pool in Cancun? There's a small gym but newly equiped. The breakfast is good. The bedroom and the bathroom are big and modern. Clean hotel. Free wifi, free parking lot. I recommend this hotel for the days you do daytrips as Isla Mujeres, Xel Ha, Xcaret, etc. But, please, after the daytrips move to a hotel beachfront to really feel as Cancun or Riviera Maya is a wonderful place to relax.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cred68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobart
Level 6 Contributor
212 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed May 11, 2013 via mobile

In Centro rather than on the beach, but shuttle provided into the main tourist drag so not an issue. Fun catching the bus back. Hotel is clean and well appointed - huge bed, a fridge and microwave and plenty of power outlets for charging things (which was not regularly the case in other Mexican hotels I struck). Free hi speed wifi in room. Friendly and helpful staaff. Really pleasant stay. Easy four star

Stayed May 2013, traveled as a couple
Helpful?
1 Thank Dale F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Alberta, Canada
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed May 4, 2013

We had to stay in Cancun for just one night to make a flight connection. Our room was clean, well appointed, had very comfortable beds, and the staff were exceptionally helpful. The breakfast buffet was yummy and included in the price. Check in and out was quick and easy. The hotel desk staff helped us with a critical, last minute transportation issue. Our room looked out onto an alley, and it was tight walking around the beds for 2 adults and 2 kids. For one night though, it was just what we needed. There was a pool (sadly it was pouring rain when we arrived, so we didn't use it), but the gym was nicely appointed. We booked ahead on Expedia, and all went smoothly. For a stop over we'd stay again.

Room Tip: We'd ask about the window/view on our next visit.
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cpada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidelberg, Germany
Level 6 Contributor
121 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed May 2, 2013 via mobile

Located near the AirPort of Cancun. Nice, large and clean room in a modern hotel. The breakfast was okay-better than most in the US. There is a Shopping mall just a few minutes from the hotel with good shops, a big supermarket and a cinema. All in all a good stay for short periods because of the missing sea and the street infront of the hotel.

Stayed April 2013, traveled as a couple
Helpful?
1 Thank BVBBaden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampico, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 29, 2013

My family and I stayed for a weekend. Overall service was just great: well designed bedrooms, functional bathroom with nice shower and hot water, nice and comfy beds and decent work space with WiFi for traveler workers. We enjoyed the amazing view from our sixth floor room and the variety of the hot buffet served in restaurant. Also, we loved my daughter's complimentary birthday cake in our room (they really mean guest service).

Extra bonus: medical assistance and hospital, casino, shopping mall, dinning, clubs, transportation and more within a walking distance.

The only thing that we would suggest to the manager is to open access to taxis or cars so their guests can check in. Done this, they should show their guests the way to the parking lot.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GEspuna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CancunLQManager, Director de Relaciones con Clientes at LQ Hotel by La Quinta Cancun, responded to this review, May 14, 2013
Dear guest we are so happy to know that you have a great family time,you are the most important in the hotel,and we celebrate our customers on special ocasions,thank you for choose our hotel to celebrate such a special date for your family,our services are specially desing just for you and your needs,i apreciatte your coments about parking information,our general manager already knew your opinion and we will do something to make things easier for this situations,best regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gothenburg, Sweden
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 28, 2013

Excellent standard, very nice rooms with big beds all white and fresh. Good facilities with gym and pool (although a bit cold!), laundry (you need to "buy" a special coin in the reception so don't do the same mistake that we did, trying all of our regular mexican pesos....) Within walking distance (only like 2-3 minutes) from the big shopping mall Liverpool with cinemas, shops and everything. If you walk like 5-10 minutes from the hotel the opposite direction you can hop on any bus that says "zona hotelera" (think we took number 1 and 2) and it costs around 9 pesos per person. And you can just hop of wherever you want and go to the beach :)

Location was a bit too far from the beach and now afterwards we would probably liked to stay in the zona hotelera and the take the bus into the city and the other way around. But the hotel was nice! And if you are not a beach person than this is excellent because for this price the hotel standard is really good!.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Klara A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CancunLQManager, Director de Relaciones con Clientes at LQ Hotel by La Quinta Cancun, responded to this review, May 14, 2013
Dear customer thank you for your opinion,it´s very important to us to know your needs,our property it´s on strategic location,to make things easier to our guests,we are not close from the beach but there´s many options to look around and have fun or have a good time,thank you for shared,best regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about LQ Hotel by La Quinta Cancun

Property: LQ Hotel by La Quinta Cancun
Address: Av. Tulum Super Manzana 4 Manzana 14 lote 2 Cancun, Cancun 77500, Mexico (Formerly La Quinta Inn & Suites Cancun)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #56 of 175 Hotels in Cancun
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — LQ Hotel by La Quinta Cancun 3.5*
Number of rooms: 132
Reservation Options:
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