Went down for a business trip. The overall appearance of the resort, lobby, pool area and room was great. Marble everywhere, plenty of space available if you and your group wanted to be away from other guests. The staff there seem ever present, and I never found the need to have seek anyone out for assistance. The two main complaints I have are the beach and food.
The beach was dirty and small. Only about 10 yards of sand where we were. The condition of the water compared to other resorts farther up the beach was bad (sea weed, murky, no waves). I know the resort can't control the water, but they can control where the resort is when they bought the property. Just saying, don't go here for the beach experience...
The food, if you enjoy food and rank that high on your list. you'll be disappointed. I wasn't expecting gourmet cuisine (especially at an all-inclusive resort), but definitely better quality than what was served. Needs more lunch/snack offerings. There just wasn't a lot of flavor in any of the meals I had.
- Official Description (provided by the hotel):
- Located on Cancun's tranquil south shore, this resort offers more than 2,000 accommodations, each with double whirlpool tubs, 24-hour room service and balconies. The state-of-the-art Awe Spa and Jack Nicklaus Signature Golf Course, located by the Golf Club House, offer a perfect getaway for guest. This all-inclusive resort has something for everyone, including a kid's club, nightclub, 14 restaurants, bars and water sports. ... more less
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- Also Known As:
- Moon Palace Hotel
- Moon Palace Cancun Mexico
- Cancun Moon Palace Resort
- Moon Palace Golf & Spa Resort
- Moon Palace Mexico