before i write my review i have to say i can't believe the review that stated the hotel staff are thieves. i have stayed here way too many times to count and i can tell you that every staff member i know is great!!! the guys that work by the pools are amazing and will help you with anything. i don't want to offend anyone but why leave your cell phone by the pool if you aren't there. i'm from new york and i would never think to do that. also there are a lot of guests by the pool why blame it on the staff???
we stayed in a presidential that is and always is beautiful, spotless and so comfortable. we love the buffet for breakfast, and lunch (thanks to gabriel and felix) and go to the italian restaurant every night. thank you to eduardo and freddy for always making everything perfect for us.
this hotel is on one of the most beautiful beaches in cancun. it is gorgeous! the park royal also has the best life guard who is so caring and helpful. the water can be rough at times and he truly wants you to be safe.
a special thanks to all the bartenders (luis,federico,mario) and to all the ones i didn't mention. you all are so welcoming and really take your time to make everyone happy!
there is so much more to write but please know this is a great hotel with a great staff (like none other in cancun). by the way, spanish is not required.
- Official Description (provided by the hotel):
- Enjoy the authentic Mexican hospitality in Park Royal Cancun, with a staff that strives to make your family smile. Infinitely delight yourself with a wide variety of dishes in our restaurants and snacks and refresh with cool drinks at the bars. When it comes to relaxation and rest, you will find the perfect spot in our comfortable rooms and suites, in the spa or in the beautiful beach. The young and the not-so-young will have a great time with the recreational activities program. ¡The children love the water play area! Take a picture next to the Yamil Lu’um ruins which you have access to from the hotel itself!; or take advantage of the resort’s unbeatable location and go shopping in La Isla Shopping Mall, only a few steps away! Live with Park Royal the vacations you have always dreamed of in the most important Mexican tourist destination! ... more less
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- Also Known As:
- Park Royal Cancun Hotel Cancun
- Park Royal Resort Cancun
- Park Royal Piramides Cancun