1) Location: Both of the Marriott's are not located near any shopping or choice dining areas, and cabs will cost you $15 to get back and forth to most of those areas, more for downtown. For the same price as the Casa Magna you could be very near La Isla shopping center at the Sheraton Hotel. For near the same price as the JW you could be at the Fiesta Americana Aqua. Bot are better located. There is a bus that goes by the hotel, and it very inexpensive (about 65 cents), but you get what you pay for. It is not air conditioned, can sometime have a bad odor to it, and when we took it downtown, it was involved in a minor accident that left us sitting in the sweltering heat for 20 minutes.
2) The pool at the Casa Magna (there is only one) has daily activities like trivia games, and "learn spanish" or "learn bartending" short classes. They are held over a loudspeaker that crackles and we found them to be very annoying if you want to just sit at the pool and read a book or take a nap. Since there is only this one pool, there isn't anyplace else to go to avoid the noise. About 10% of the people around the pool participated in these activites, and if you think you might be one of them, then this probably won't be a big problem. When they are not playing the games, they play music over those same crackly speakers - sometimes pretty loudly - and the music is often jazz, but sometimes house (dance) music with a thumping beat. It seems to be at the discretion of the staff who change radio stations at whim.
3) The beach directly behind the hotel is full of large boulders or rocks about the size of a 32 inch TV. During low tide, they are dangerous especially for the young and the elderly who might easily be hurt by falling onto them. The current can be powerful at times.
4) Be very careful of the bellhops. Our bags were gone through when they were left for holding after checking out (we had a late afternoon flight out). The couple we were travelling with were missing several small items - including his car key which he left in his bag. It was a BMW key and they probably kept it as a souvenir, but it will cost him over a hundred dollars to replace. We had to give them a ride home from the airport - boy was he aggravated. Bring locks for your bags even though they will have to be removed for the TSA. Don't take any chances with your property - no matter how unlikely you think someone else might want it. Keep an eye on everything.
5) The hotel is not new - so expect some blemishes in the surroundings. Some of the plumbing is bad (toilets won't always flush completely, the pressure in the sink is very weak....) Otherwise, the rooms are decent and clean, and the bed is pretty comfortable.
6) Most of the staff was very congenial, but there were more than a few that seemed to be bothered to help you. The staff at the pool was more interested in chatting amongst themselves than providing any service, and the front desk seemed to be burdened by having to make change. They seem to be overly staffed (not uncommon when wages are so low) but because they stand around a lot, I think they get a bit lazy and seem troubled by actually having to do anything.
We have spent the last 10 years travelling to Hawaii for our beach vacations and thought we would try Cancun after moving to Denver since the flight time to Hawaii is a little long and indirect. We also tried a trip to South Beach last year. Neither Cancun nor SB provides as much beauty as Hawaii. They lack the lush colors of the flowers and sweet smell in the gardens. Little things, perhaps, but things that we remember and kinda missed. I think that Cancun is not someplace we will go back to again. If we do, we will not stay at either of the Marriotts. For a low rate I would pick the Sheraton only for its location, and if I didn't care about the location, I would stay at Le Meridien. It is a smaller, boutique kind of hotel at least from what I could see from touring the place. I did take a look around at all of the hotels in the area in case we decided to come back. If I didn't care about the price, I would stay at the Fiesta Americana Aqua - though it is a bit modern in design it looked comfortable nonetheless. Poolside was spectacular at the Aqua. Worth a visit even if you don't stay there.
- Official Description (provided by the hotel):
- Discover Paradise at Marriott Cancun Resort. Powder soft sand and sparkling turquoise seas beckon travelers to the heart of the Mexican Caribbean and our 5-star resort in Cancun, Mexico. A legendary locale close to Kukulcan Plaza, Luxury Avenue, La Isla Shopping Village and Coco Bongo and perfectly matched with Marriott’s commitment to service satisfies adventurous souls seeking to explore ruins or searching for serenity in the shadows of an ancient empire. ... more less
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- Also Known As:
- Marriott Casamagna Cancun Hotel Cancun
- Marriott Cancun
- Cancun Marriott