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“Great Value with nice views”

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CasaMagna Marriott Cancun Resort
Ranked #16 of 181 Hotels in Cancun
GreenLeadersPlatinum level
Mexico City, Mexico
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Great Value with nice views”
Reviewed May 1, 2014 via mobile

I stayed at Casa Magna a couple of days for business, the hotel is definitely more than meets the eye. The location is very centric 5 min drive to popular spots like coco bongo. I stayed in a very spacious suite on the first floor with the room facing the ocean, for a while I forgot it was the Marriott and thought it was the JW however this realization became more evident with the shower curtains(instead of doors ) and the quality of the bathroom amenities.
I would defiantly recommend this hotel for people that enjoy walking on the beach and are looking for a good affordable value. Don't forget to use the Marriott app which will help you do check in and checkout super fast.

Stayed May 2014, traveled on business
Helpful?
Thank Jose C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
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  • Rooms
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  • Value
  • Cleanliness
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English first
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 30, 2014

I thoroughly enjoyed my stay at Casamagna Marriott. With a beautiful beach view and clean rooms, the resort was amazing. Our housekeeper had his good and forgetful days, but only for minor details. All of the hotels along the strip looked fantastic, I think most of them would be a great stay.

Room Tip: Just ask for an ocean beach view if you like sitting out on your balcony and enjoy the ocean, it doe...
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 101Knights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed April 29, 2014

I stayed here for three nights with a group of friends in March of 2014 and thought that the hotel was just ok. The location was great, but the rooms have worn down and "tired" feeling to them.The bathrooms walls had so many layers of paint that you could count them at the worn down areas near the bathroom sink and mirror.

The beds weren't super comfortable. They were old and worn down and only offered full size beds (not queens), which made it a tighter fit for a group of girls sharing a room.

They don't offer free wifi in the rooms, only in the lobby (which is sad considering almost all the hotels have wife in the rooms now a days).

I didn't eat the restaurants on site as they were all pretty expensive. There is a bus stop a short walk from the hotel entrance, which is great since we took the bus downtown several times to eat. There is a McDonalds and a great taco stand across the street if you need somewhere fast and quick to eat, as well as a small convenience store to buy drinks and snacks.

I've been to Cancun several times and I personally would recommend the Fiesta Americana. The rooms are great, the food is great (especially for an all-inclusive hotel) and the pools are bigger there.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank monkey24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottCancun, Manager at CasaMagna Marriott Cancun Resort, responded to this review, May 1, 2014
Dear Guest,

I would like to thank for your review posted on Trip advisor as for your feedback as well. We are following your comments for improvements in room and services and hope to have the opportunity to host a future stay at this Resort.

Thank you again for your comments.

Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 29, 2014

Great location, set back from the road and in less crowded hotel zone area. View from room was fantastic, overlooking pool and beach. Rooms are clean, beds easy to sleep on. Very clean hotel, lobby is spacious and refined. Breakfast buffet is awesome, lots of choices of traditional American breakfast and some local gems like Oaxaca cheese and chipotles. Ask for Beatriz at the front desk when you check in, she is an excellent front desk agent, one of the best I have encountered, very friendly and professional. Bellhop/concierge staff also friendly and approachable. Small shop onsite for made to order food/coffee and to pickup sunscreen, etc. Oxxo and 7-11 across the street. Definitely going to use this hotel again when I go back.

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank edunk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Wayne, Indiana
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 28, 2014

Well it is defiantly, a beautiful hotel with great views. We had a Premium Ocean View. I recommend calling hotel to get the view you want as it is confusing. Our view rm 4085, was nice but not close enough to the rooms closest to ocean.

Boy, is the sun is hot, it is much cooler in the shade but that is the problem, unless you are a chair hog, which I am not, the shade was really hard to find. (The Umbrellas need to be darker too). We watched chairs go saved for hours on end with nothing but towels and a book. I realize that some of them were in the pool but they never used the chairs, so why save them. My wife and i are fair complected but went to Cancun to avoid the cold. We got more than we bargained for, sun screen only works to a point. As a result we usually only spent half the day at the beach or pool.

This is not an all inclusive, big mistake on our part, food and drinks were costly. Menu at Champions is limited. The Steak House is great but $100 for 2 made it a little steep.

All in all it was still relaxing but the Extreme Sun did take away from it all.

Room Tip: We had a Premium Ocean View. I recommend calling hotel to get the view you want as it is confusing.
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  • Stayed April 2014, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
4 Thank Dave H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sterling, Virginia
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 25, 2014 via mobile

Great place for family vacation or couples getaway.Beatuful hotel, powdery white sand on the beach, wonderful service. One of the best locations in Cancun. I praised this place to all my friends. Definitely going back next year.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Happy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottCancun, Hotel Manager at CasaMagna Marriott Cancun Resort, responded to this review, April 30, 2014
Dear Happy C:
Thanks so much for your warmest comments; we are proud of our fantastic location with easy access to all areas of Cancun. More than happy to welcome you again, we will be waiting for you.
Warmest Regards
Manuel Magaña / Hotel Manager
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Victoria
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 25, 2014

I spent about 3 weeks there between 2 visits. Staff are absolutely first rate, quiet classy layout and finish. A bother that their coffee shop is so slow with line-ups as there is no coffee machine in the rooms. Rooms are all I could ask for, convenient design means elevators close by. I enjoyed the small size of the this hotel compared to others, great central location. Staff helpful and friendly to a fault.
The one disclaimer is the food prices.....a la carte seemed pricey compared to what I expected, tho' maybe that's just me. I did not go there to pay more than restaurants at home. But there are other choices close by.......
classy relaxing place, will return for sure.

Room Tip: Garden view might not be what u expect, depending on occupancy. Get one facing the central garden...
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  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Normrthomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottCancun, Hotel Manager at CasaMagna Marriott Cancun Resort, responded to this review, April 30, 2014
Dear Normrthomas:
I´m glad you enjoyed your stay with us, Thanks so much for noticing our staff they work really hard every day and appreciate the recognition. We will be more than happy to welcome you again in future trips
Best Regards
Manuel Magaña / Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about CasaMagna Marriott Cancun Resort

Property: CasaMagna Marriott Cancun Resort
Address: Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Cancun
#15 Spa Hotel in Cancun
#15 Top resorts Hotel in Cancun
#16 Luxury Hotel in Cancun
#16 Family Hotel in Cancun
#16 On the Beach Hotel in Cancun
#20 Romantic Hotel in Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — CasaMagna Marriott Cancun Resort 4*
Number of rooms: 450
Official Description (provided by the hotel):
Discover Paradise. Powder soft sand and sparkling turquoise seas beckon travelers to the heart of the Mexican Caribbean and Marriott’s CasaMagna Cancun Resort. A legendary locale perfectly matched with Marriott’s commitment to service satisfies adventurous souls seeking to explore ruins or searching for serenity in the shadows of an ancient empire. ... more   less 
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Also Known As:
Marriott Casamagna Cancun Hotel Cancun
Marriott Cancun
Cancun Marriott

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