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“Good place if you are connecting”

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Comfort Inn Cancun Aeropuerto
Ranked #160 of 177 Hotels in Cancun
Reviewed January 23, 2013

Don't be put off by the surrounding neighborhod, it's not that bad once you get inside. If you only need a place for one night, the Cumfort Inn, Cancun Aeropurto is an inexpensive, clean place to stay. The staff at the front dest and the quality restaurant are also very hospitable. Located in an industrial rather desolate area, you will find a 7/11 about a half block walk away but that is it. Otherwise you will not want to leave the hotel. There is a free airport transfer that you must reserve one day before arrival that does not opperate on Sunday(!) Included breakfast was substantial with fruit, toast, yugurt, cereal, coffee, juice and cheese. Rooms were large and clean, with view of road and parking lot. Inexpensive and close to airport are the main selling points.

Room Tip: Stayed on Saturday night, Sunday so was not impacted by traffic on road right outside window. Weekda...
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  • Stayed: January 2013, traveled with friends
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2  Thank JJMAYNARD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed January 23, 2013

Booked this hotel as we had to catch a very early morning flight from Cancun.

For the price (40US$) the place delivered way above expectations in terms of service, rooms, space, cleanliness.

Two nice and comfy queen beds, cable tv, airconditioning, wifi connections, taxi service available upon call for your morning pickup (20Mex$). Plus it is conveniently located next to a 7Eleven and a Burger King so you can have a late night bite or stockup for the trip.

Only downside is if you are travelling via public transport/taxi that being in the middle of nothing a taxi from Cancun or a collectivo from the airport can eaily cost you more than the room rate!!

But not a show stopper IMO. Especially if you land/leave within the hrs where the free shuttle is in service.

Overall pleasant experience and will consider if needed for future trips.

  • Stayed: January 2013, traveled with family
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Thank Alessandro B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2013

I stayed for one night as stop over, I chose them because the rate was reasonable and closest to Cancun airport. My wife and I had a room with two double size beds.
To our horror, when we open up the beds, all the sheets were full of hair especially pubic hair. They did not replace the linen and because it is a pass-by type of hotel most travellers only stay for the night, management figured out that not replacing linen will save them some bucks.
Upon our complain, the shift manager gave us another room which to our shock, had the same problem with unreplaced sheets. It was disgusting. We ended up getting the staff to provide clean sheets and we had to make our beds ourselves.
Do not use this hotel, filthy place when anyone can get a disease because of its lack of hygiene and minimum cleaning standards. One more thing, management attitude stinks.

Room Tip: choose another hotel believe me!
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  • Stayed: January 2013, traveled as a couple
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Thank rudi k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2013

Whilst the rooms were comfortable, the noise levels were ridiculous. walls are paper thin and you can hear just about every word spoken in next room. There are no opening windows so you are obliged to use the aircon which sounded like a Boeing 737 waiting to take off.
We arrived on a Sunday to be informed that the shuttle doesn't run on Sundays. We also had an early departure the next day and to be informed that the shuttle only starts at 7:00am. We chose this hotel close go the airport for that reason! Obviously I needed to read their web page a bit closer but I booked it via hotels.com and they don't mention that.
Stay somewhere else if you like your sleep!

Room Tip: If you like your sleep, stay somewhere else
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  • Stayed: January 2013, traveled as a couple
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Thank Jeanette S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2013

Not a destination unless you need a cheap hotel close to the airport with free shuttle service (that is not available on Sunday). The room was clean. The beds hard. The air conditioning was adequate. The free breakfast was reasonable in quality.

  • Stayed: January 2013, traveled as a couple
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Thank hallma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2013

A 10 minute transfer from the airport at a cost of US€35 got us to the hotel in the evening after our arrival on the flight from Atlanta. Check-in was easy and we found the room to be comfortable and clean with tv and a coffee machine in the room. Breakfast was included in the price, but this was limited to the cold buffet selection, hot food was available at a small additional cost.

A 7/11 store is only two minutes walk away on the same side of the street and is useful for snacks and drinks.

This hotel was phenomenal value or money and provided just what we needed, a place to stay overnight before we moved on to our destination on Isla Holbox. The only downside was the lift in the hotel, we got into it in the morning and found that it was raining inside. After that we took the stairs, but I would not hesitate to use this hotel again.

  • Stayed: December 2012, traveled as a couple
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Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2013

very close to the airport, that makes it good for the first or last night - nothing else
rooms are ok and clean
staff was friendly and helpful
there is an airport shuttle for free - only thing is, that the first shuttle leaves at 7 am, we had to leave at 6 - the guys took care of a cab, but that didn't drive on regular fares but on a "flat rate" - 200 pesos, which is totally overprized and a total rip off. but taxi was punctual, clean and friendly, so we did not discuss.

  • Stayed: January 2013, traveled as a couple
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Thank mi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Cancun Aeropuerto

Address: Carr. Cancun/Aeropouerto M 4 L 5, Cancun 77504, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #160 of 177 Hotels in Cancun
Price Range: $65 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn Cancun Aeropuerto 3*
Number of rooms: 65
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Also Known As:
Comfort Inn Cancun Aeropuerto Hotel Cancun

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