We just returned from our third trip to the GR Caribe and the resort has changed. The staff at the front counter ( the people that book you in and are supposed to greet you?) are not able to communicate as they didn't seem to be able to speak English. I asked a couple simple questions and they were not able to say much accept thank you and did not acknowledge me. SMOKING is allowed everywhere and I and my family are non smokers. Smoking is permitted and is done around the pool area including the lounge area that we were trying to relax at. Cigarette butts are discarded and are all over the resort and when I asked staff if smoking was permitted around the pool area which is where a lot of kids play the response was of course it is! There was no courtesy when it came to the smoking this made being pool side not enjoyable.
ANGEL and GABRIEL are the best! They are great with children and made my daughter feel important and made her stay fun while at the pool. If you are a non smoker I would not go to the GR Caribe and would look into another resort.
- Official Description (provided by the hotel):
- GR Caribe by Solaris, Deluxe All Inclusive Resort, features a unique and elegant Mediterranean architecture, stylish interiors in a casual and relaxed atmosphere. A Luxury family friendly resort that has it all. The property features 200 luxurious guestrooms and suites, most of them with breathtaking ocean or lagoon views. Imported drinks and use of all facilities and services of sister resort Royal Solaris Cancun (located next door).This private resort is unique in its kind in all Cancun and the Mexican Caribbean. A Luxury family friendly resort that has it all. ... more less
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- Also Known As:
- Gr Caribe By Solaris Cancun Hotel Cancun