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3,265
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183
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Reviewed 4 weeks ago

Transportation to and from the resort is very Well organized. The welcoming staff was helpful, and also well organized. Restaurants were able to work with any health requirements regarding meals. The best part of this trip was know you were well taken care during your stay.

Room tip: Check drawers
Date of stay: July 2019
Review collected in partnership with this hotel
Thank eman1119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan G, Gerente at Villa del Palmar Cancun Luxury Beach Resort & Spa, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for providing us the opportunity of hosting you at Villa del Palmar Cancun and for taking the time to share your experience with us.

I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible.

It will be an honor for Villa del Palmar Cancun to have you back and offer you our sincere hospitality on your next visit.

Kind regards,

Juan Carlos Gonzalez
General Manager
Villa del Palmar Cancun

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Nice place to rest and take time for yourself and family. Excellent customer service. Nice staff always available to satisfy your needs and make sure your vacation time will be unforgettable. The food and restaurants were great. Nice variety and menus selections.

Date of stay: October 2019
Review collected in partnership with this hotel
Thank DANIEL O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan G, Gerente at Villa del Palmar Cancun Luxury Beach Resort & Spa, responded to this reviewResponded 4 weeks ago

Dear Daniel,

Thank you for providing us the opportunity of hosting you at Villa del Palmar Cancun and for taking the time to share your experience with us.

I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible.

It will be an honor for Villa del Palmar Cancun to have you back and offer you our sincere hospitality on your next visit.

Kind regards,

Juan Carlos Gonzalez
General Manager
Villa del Palmar Cancun

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

I have traveled and stood at different resorts once a year for the past 10 years, I always try to stay at 4 stars or above resorts and I honestly think Villa del Palmar Cancun was the nicest, least crowded, and had the best food by far. Great resort for families because of the activity center for kids that my 6 and 8 year old loved, and also it did not feel like a party scene like other resorts ive been to.

Room tip: Try to get a higher level room. The first 3 floors have the most mosquitos.
Date of stay: October 2019
Review collected in partnership with this hotel
Thank jamesz3532020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan G, Gerente at Villa del Palmar Cancun Luxury Beach Resort & Spa, responded to this reviewResponded 4 weeks ago

Dear James,

Thank you for providing us the opportunity of hosting you at Villa del Palmar Cancun and for taking the time to share your experience with us.

I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible.

It will be an honor for Villa del Palmar Cancun to have you back and offer you our sincere hospitality on your next visit.

Kind regards,

Juan Carlos Gonzalez
General Manager
Villa del Palmar Cancun

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Great especially if you want to be removed the the chaos of the hotel zone. Great for families because it is totally enclosed and you can feel ok letting tweens have a little "room to roam". Nice property, well maintained, very good food nice spa (pricey though) Other guests are very well behaved --no sloppy resort behavior here. Beach is kinda meh.

Date of stay: June 2019
Review collected in partnership with this hotel
Thank Annie11217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan G, Gerente at Villa del Palmar Cancun Luxury Beach Resort & Spa, responded to this reviewResponded 4 weeks ago

Dear Annie,

Thank you for providing us the opportunity of hosting you at Villa del Palmar Cancun and for taking the time to share your experience with us.

I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible.

It will be an honor for Villa del Palmar Cancun to have you back and offer you our sincere hospitality on your next visit.

Kind regards,

Juan Carlos Gonzalez
General Manager
Villa del Palmar Cancun

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

I feel in love with this resort it was a beautiful clean place I wanna go back with my girlfriends fir a ladies trip but it's a little expensive for the penthouse SUITE. I would love to return asap if I could get a nice price for a room that will hold 6 to 8 ppl

Date of stay: July 2019
Review collected in partnership with this hotel
Thank Mrichey54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juan G, Gerente at Villa del Palmar Cancun Luxury Beach Resort & Spa, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for providing us the opportunity of hosting you at Villa del Palmar Cancun and for taking the time to share your experience with us.

I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible.

It will be an honor for Villa del Palmar Cancun to have you back and offer you our sincere hospitality on your next visit.

Kind regards,

Juan Carlos Gonzalez
General Manager
Villa del Palmar Cancun

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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