On June 19, 2013, my wife and I took our two kids (9 and 13) from Cozumel (via the walk-on ferry at 6am) to Playa del Carmen to meet a driver with this fantastic company. He took us to Cancun, where we embarked on a grand adventure! The captain of our boat was named Elmer and our in-water guide was Raul. They were both excellent at understanding the area and getting us the best views of whale sharks and manta rays. There were dozens of whale sharks and about 15 manta rays. The entire experience was very surreal. Raul was a master with our waterproof camera and got us some amazing photos and videos.
I recommend taking (or renting) wet suits so you can keep up with the whale sharks and maneuver more freely in the water. Also, take a waterproof camera (only about $150) for some pics and videos that will last a lifetime.
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