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“What an amazing experience!”
Review of Dolphinaris Cancun

Dolphinaris Cancun
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$139.00*
and up
Ventura Park All-Day Unlimited Pack Admission Ticket
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$89.00*
and up
Ventura Park Adventure Pack Admission Ticket
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$79.00*
and up
Ventura Park Fun Pack Admission Ticket
Ranked #12 of 155 things to do in Cancun
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Attraction details
Owner description: Worlds' best dolphinariums !Dolphinaris . . . A place for you. A place for them. If you’re looking for the best place to swim with dolphins in Cancun this is the right place for you!At Dolphinaris, we provide people of all ages the opportunity to make their dreams come true. We see the evidence of this every day as we watch the faces of our guests when they meet one of our dolphins for the very first time.Located next to, but not part of the water park Wet ´n Wild and easy to get to with public transportation Dolphinaris is the best attraction for swimming with dolphins in Cancun! * We are a multimillion-dollar investment and the most advanced dolphinariums in Mexico, only in some places in the U.S.A. have the same technology we have, providing you the best quality in all aspects unlike other dolphinariums that only use a simple fishing net at the sea beach, where in addition to swimming with dolphins, you swim with algae, waves, ocean currents, ship oil and gas, you also swims with the dolphins waste, exposing you to severe skin or vital organs infections. Avoid all that... next time choose dolphinaris!
Useful Information: Lockers / storage, Wheelchair access, Bathroom facilities, Activities for older children, Stroller parking, Activities for young children
Reviewed February 14, 2013

Our kids and family loved this part of our trip! They were able to interact with these beautiful creatures in such a marvelous way! As a family we highly recommend to do the swimming with the dolphins here!

Thank Cindy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WebMasterIT, Director de Relaciones Públicas at Dolphinaris Cancun, responded to this reviewResponded February 19, 2013

Dear visitor, the programs we have are lovely; people can choose the most suitable program according to their age and interest. Dolphinaris provides a unique interaction with the dolphins. Our facilities are in excellent conditions for our dolphins and our visitors.

Thank you for visiting DOLPHINARIS and you are always very welcome.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,321 - 1,325 of 3,232 reviews

Reviewed February 13, 2013

I loved this excursion. You get a lot of time with the Dolphins even though you are a group of 10. To bad you cant use sunblock. But then who would want to make a Dolphin sick. You will get burnt if your not already tanned.
Skip the Wet and Wild add on for $20 bucks. The drinks are watered down and the food other than the taco's was a joke.The only have 4-5 rides and a wave pool. Save your $20 bucks and hit the beach after the dolphins.

1  Thank Arrius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WebMasterIT, Director de Relaciones Públicas at Dolphinaris Cancun, responded to this reviewResponded February 19, 2013

Dear visitor, we appreciate your understanding for not using any type of sun-cream for the dolphins’ welfare. However, our visitors can wear a t-shirt to be protected from the sun and in this way, you will feel more comfortable.

If our visitors would like to get the water park, they can do it but it is optional. Also, we will check that everything goes right for our visitors in the water park.

Thank you for visiting Dolphinaris and you are always very welcome.

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Reviewed February 13, 2013

Let me start by saying the Dolphin experience is great, the trainers are brilliant and the Dolphins we're so interactive it really was great. Depending on what you pay for you get to do more or less with the Dolphins but even the standard experiences seemed packed out with interaction with them.

However the problem here is afterwards. Firstly they dont let you take any cameras in, then afterwards for pictures they were charging a minimum of 70$ for 3 pictures, i know these places are touristy, but that was ridiculous. Other trips we went on in Cancun (xelha, selvatica etc), were no where near these prices.

Personally i would do the Dolphin swim somewhere else, perhaps xcaret or xelha, even though you pay for pictures there it doesnt seem the ridiculous prices that you pay here.

2  Thank Mike522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WebMasterIT, Director de Relaciones Públicas at Dolphinaris Cancun, responded to this reviewResponded February 15, 2013

Dear visitor, we would like to say that we are a professional dolphinarium that really cares about dolphins and this is why you had the best experience swimming with the dolphins. Dolphinaris offers professionalism and quality for our visitors. We cannot be compared to the places you mention since our priority is the dolphins. Our trainers give them the best attention and love.

Cameras are not allowed because we avoid that a camera may be dropped and hit a dolphin. Pictures are optional for purchase; we have a very professional photo and video department that takes the precious moments of your experience during your swim.

Thank you for visiting DOLPHINARIS and you are always very welcome.

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Reviewed February 12, 2013

This place has amazing trainers and the pools are deep and the dolphins put on a good show for us. I did enjoy. Pictures are expensive.

Thank Wellswins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WebMasterIT, Director de Relaciones Públicas at Dolphinaris Cancun, responded to this reviewResponded February 13, 2013

Dear visitor, we really care to provide excellent programs, the best quality and professionalism. All our staff is knowledgeable to give you a great service. We always want that the experience of swimming with the dolphins at Dolphinaris is unique for our visitors.

The pictures have different prices according to the package. The photo and video department give different options if our visitors would like to get them.

Thank you for visiting DOLPHINARIS and you are always very welcome.

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Reviewed February 10, 2013

Best experience for the money. You could have the choice of actually swimming with the dolphins or just being in the petting pool and being educated about the dolphins behavior. Good for younger kids, but there is a height requirement.

1  Thank fishes4you
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WebMasterIT, Director de Relaciones Públicas at Dolphinaris Cancun, responded to this reviewResponded February 13, 2013

Dear visitor, as you could see we have different programs that everyone can enjoy; our visitors can have interaction and swim with the dolphins. There are programs which are more appropriate for kids than others. Dolphinaris always have the best programs for you.

Thank you for visiting DOLPHINARIS and you are always very welcome.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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