I was referred to Dive Pro Cancun Diving by my local Dive Shop. I sent them an email and had a reply very fast from Miguel. Miguel answered all my questions regarding completing my open water dives for my dive certification. He went above and beyond to help me with the arrangements. He even gave me great directions on getting to the dive boat from my hotel.
On the days of my first dives and my second dives, he met me and made sure I had all the equipment needed and that it was a good fit as well as that it was operating. He than introduced me to Lars, who would be my personal instructor for the completion of my dives. Lars was very reassuring to me. As a beginner I had no fears after talking and listening to his instructions. During the dives he was monitoring my performance and comfort at all times. After the dives he always ask if I was comfortable with all facets of the dive and if there was anything I wanted to do over. He also answered all my questions regarding the dive.
In closing all I can say is if you are looking for Excellent Customer Service this is the place.
Thank you Miguel and Lars
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