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“Lovely hotel”
Review of Hotel Riu Caribe

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Hotel Riu Caribe
Ranked #45 of 175 Hotels in Cancun
Certificate of Excellence
Hullbridge, United Kingdom
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
“Lovely hotel”
Reviewed September 10, 2013

There was 8 of us staying at this hotel, 17-76 age group. We had a great holiday. Arriving here we was surprised how lovely it was after reading some negative reviews,Rooms cleaned daily and mini bar stocked. Staff are very help full and friendly Angel at front reception is a gem. Aldo Thompson rep is amazing so helpful best rep I've known. Bar staff are all very hard working. The pools are amazing we stayed round quiet pool all holiday but the busier pool has plenty going on.The buffet plenty to choose from if you have a picky eater like we did in our group, themed restaurants we did Asian and Mexican both were vgood. Entertainment they work very hard and put lots of effort into it but it wasn't our cup of tea. We went on local bus to bars we had good time ,pirate boat is a must,also get boat across to island and hire golf buggy it's so much fun. Prob we will return to cancun in the future which will be our 3 rd visit. We stayed here 13th -28th aug, we took Mexican peso which they prefer and seems cheapest way to buy things .hope this review was helpful.

Room Tip: We stayed in room 425 and 427 which is middle of hotel but in corner no sun on balcony, but still lo...
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  • Stayed August 2013, traveled with family
    • Value
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Helpful?
10 Thank Linda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (1,187)
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English first
Arlington, Texas
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 7, 2013 via mobile

We had a great time cant complaint everything was great , food was excellent room very clean, a lott bof friendly people most from europe I wll definitely go back,beautiful swimming pools alots of drinks im planing my next visit to riu caribe

  • Stayed June 2013
    • Value
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Helpful?
4 Thank Casvic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POCONO'S , PA
Level 5 Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 6, 2013

this was a trip with friends to swim with the whale sharks . I have never stayed in cancun before and was very satisfied with this hotel . We asked for a room above floor 5 . They put us on 6 and we had a corner room . View was great . You have a great shot of Isla Mujeres which is 6 miles away . Hotel staff were nice & friendly . Food was average for any hotel . They have something for everyone . The best dinner we had was at the steak house which is by the pool at night . You need to make reservations to eat there and what they don't tell you is that they need to be made 2 days out so the night we got there we couldn't get in to one of the speciality spots . Also was told the next night we wouldn't be able to either . We gave the guy at the steak house $20 and he sat us anyway so don't go off what they tell you . Pool is great and theres always something going on . Rooms were amazing . I'd definitly stay here again .

Room Tip: stay above the 5th floor for a better view !
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  • Stayed August 2013, traveled with friends
    • Value
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Helpful?
2 Thank wildshan24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 5, 2013

Had two fantastic weeks at Riu Caribe in Cancun. First time in Mexico for my girlfriend and I. Would seriously consider going back in the future. Five star from the moment we arrived till we left. The place was absolutely spotless. Waiters, bar staff etc couldn't do enough for us. Always had a smile and a bit of banter with us. The a la carte restaurants were fantastic IMO. The drinks were fantastic. Pools were great as was the sandy beach. The rooms were fantastic. My advice would be to go upto the 9th floor. View is great out on to the sea. Entertainment wasn't too bad either. They put 100% effort in.

We went out quite a lot into Cancun to various bars, clubs and restaurants and had a great time. The locals are friendly enough and the music and food was good too. We went to Coco Bongos, señor frogs, Congo, Mandala, Bubba Gumps, Hard Rock Cafe and a few other places along the main strip.

We also went on the pirate ship excursion which was good fun. Maybe a little too cramped for my liking but we still enjoyed it.

I would be surprised if anyone went to Riu Caribe and never enjoyed themselves. I honestly don't have a bad word to say about it. Really well run, professional hotel!
*****

Room Tip: High up as possible. We stayed on the 9th floor. Great view onto the pool, beach and sea.
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  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
6 Thank Markyboy88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Altamonte Springs, Florida
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 5, 2013

My husband and I took our first trip out of the United States on a couple's trip and we could not have been happier with the Riu Caribe! The entire hotel is gorgeous.....from the lobby, the rooms, the grounds, pools and the beach! The service of the hotel staff is as equally amazing; everything was taken care of as soon as we would ask! The onsite food was delicious and the drinks were even better. Plus, how can you beat having a mini-bar AND liquor dispenser in your hotel room?! I highly, highly, highly recommend this hotel to anyone planning a vacation to Cancun. My husband and I are already checking out the Riu Mayan Riviera location for our next trip!

  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
4 Thank Lindsey T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 5, 2013

Our second time here and no doubt we'll be back a third, fourth, fifth time etc. Paris and the sports and entertainment staff including Crazy Cesar, Eli, Adrian and Victoria are the best in the whole of Mexico. Staff are always happy and helpful especially the bar staff including our favourite bartender Maya. Fab hotel, rooms, food, service, entertainment etc. love it. Jody Davies, South Wales.

  • Stayed August 2013
    • Value
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Helpful?
3 Thank JodyAngharad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Charles, Missouri
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 4, 2013

My husband & I love the Riu properties in Mexico. The Caribe is one of the best. Our room faced opposite the ocean side & was noisy. We requested a room change & were told we had to wait a day or so for a room to become available. On the second day, we moved into our ocean view room. It was wonderful! The manager was great in making sure our new room was satisfactory. We would definitely stay here again.

  • Stayed January 2013
    • Value
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Helpful?
3 Thank deboraho852
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Riu Caribe

Property: Hotel Riu Caribe
Address: Blvd. Kukulcan, Km 5.5, Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Family Hotel in Cancun
#32 Romantic Hotel in Cancun
#35 Spa Hotel in Cancun
#38 Top resorts Hotel in Cancun
#41 On the Beach Hotel in Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hotel Riu Caribe 3.5*
Number of rooms: 506
Official Description (provided by the hotel):
Located in Cancun's resort area. 9-Story building. On the beachfront. Complimentary sun loungers on the beach. 3 Km. /1.9 Miles from a shopping center. 4,5 Km/2.5 Miles from downtown Cancun. 21 Km/13.1 Miles to Cancun Int'l. Airport. Credit cards accepted: MasterCard, Visa ... more   less 
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Also Known As:
Gran Caribe Real Cancun
Grand Caribe Cancun
Grand Caribe Real Cancun
Riu Caribe Resort Cancun
Riu Caribe Cancun Mexico
Riu Caribe Mexico

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