The resort itself is very clean and food is like any other all inclusive. The personnel are all very friendly. The animation team is wonderful headed by Alessandro. Who is a great animator and comedian. Very happy to have met him and who encouraged and gets everyone going to participate in activities and games. Like his animation team all very friendly. My teenagers loved the hotel. The spring breakers are very loud and rowdy. Would have liked a little more quiet and relaxing vacation. One thing is lacking at this resort is its security on the floors and on the resort grounds. There was an incident with a drunk man on our floor and it took 15 minutes for security to come up. Not acceptable for a "5 star resort"
They should have security walking around at all times, but we saw none of that. If I would return ???
Another issue they do not wash glasses at the bars, they just quickly rinse. Not sanitary. I saw them do this everyday. The beach is to small you cannot take a long walk. Not sure, maybe if security is beefed up. Cancun is more commercial I prefer the Riviera Maya side more relaxing.
- Official Description (provided by the hotel):
- Located in Cancun's resort area. 9-Story building. On the beachfront. Complimentary sun loungers on the beach. 3 Km. /1.9 Miles from a shopping center. 4,5 Km/2.5 Miles from downtown Cancun. 21 Km/13.1 Miles to Cancun Int'l. Airport. Credit cards accepted: MasterCard, Visa ... more less
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- Also Known As:
- Gran Caribe Real Cancun
- Grand Caribe Cancun
- Grand Caribe Real Cancun
- Riu Caribe Resort Cancun
- Riu Caribe Cancun Mexico
- Riu Caribe Mexico