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“Hide your belongings”

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Golden Parnassus All Inclusive Resort & Spa Cancun
Ranked #52 of 175 Hotels in Cancun
Certificate of Excellence
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 16 helpful votes
“Hide your belongings”
Reviewed July 2, 2014

We recently stayed in June at the Golden Parnassus resort.

Firstly, this hotel is so outdated compared to the other resorts at the same price point. Looks like it hasn't been renovated since the 1990s, early 2000s

Secondly, its small and barely anyone here. If you want to stay at a resort that you get to meet and make friends this isn't the place.

Lastly, the workers at the restaurants were awesome but the front desk lacked customer service. Also I advise everyone To HIDE YOUR BELONGINGS IN YOUR SUITECASE. Do not use their non keypad safe as they have access to it . we lost our phones and money that was left in the safe. I would reccomend putting some decoy money in the safe and keep everything hidden in your bags. The resort manager did not want to help and the police were equally as bad but I guess it is a third world country.

If your going to book here. Keep your belongings hidden

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
16 Thank buntty25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (1,151)
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English first
Level 4 Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed June 30, 2014 via mobile

We stayed at great Parnassus but came here regularly for the more adult atmosphere.The tiki bar is great fun drinks flow here night and day,we met so many people here from around the world.The bar staff are fantastic Fonzy Fermin Carlos Charly thankyou.The old barn sizzling fillet mignon and pier 12 blackened salmon were excellent.The combination of using the 2 hotels was perfect for us,loved the lively vibe here.Thankyou Paul & Sam Doncaster.

Stayed June 2014, traveled with friends
Helpful?
5 Thank Sam R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level 5 Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 30, 2014

This was our first time in Mexico, the people, hotel, beach, food, entertainment were all great, we will be booking next year too. The hotel is not too big that you are invisible, the staff were always welcoming, a huge range of food to suit all palates, beach was spotless. Our room was basic but clean and airy. The entertainment around the pool area was adequate, everyone was made to feel included.

Room Tip: Get to the pool early for a sun shade, you might need it
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Patsy2912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 29, 2014 via mobile

I've been to golden twice now and booked to go back for 3rd time in October, it's like going back to see your family, the hotel is basic but spotless foods great drinks are fantastic nothing to much trouble best cocktails around and strong, Jose and Fredy make the best ones, I did get a stomach bug when I was there but I think it was one caught through the air nothing to do with hotel as a few people from other hotels had it, as for the thefts we got grief for not putting jewellery in safe the maids left us a letter in room, and any management I've dealt with have been very accomadating can't wait to go back in October

Stayed June 2014, traveled with friends
Helpful?
5 Thank Linda A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 28, 2014

We stayed at the Golden for an extended weekend. Had a great time people watching. The staff is phenomenal. Our room and the public spaces immaculately clean; seemed like someone was cleaning 24-7. The food was meh. Paradise grill was the best bet. The fruity drinks tasted artificial and way too sweet. The beach was beautiful. We stayed on the fifth floor lagoon and didn't find it too noisy at all.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Guerrabug45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margate
Level 5 Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed June 27, 2014

Great beach, great staff, and great food. Been here a few times before and pleased we came back again. Perfect location and excellent value for money. The staff will make your holiday thoroughly enjoyable. Sure there's even better quality hotels around Cancun (either side of the GP for starters). Personally, we feel we would be paying over half as much money again for a "better hotel", but we doubt a "better holiday".

Room Tip: High floor is best.
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank Margate-sunseekers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 26, 2014

We had such a great time in 2013 at the Golden Parnassus, we decide to return again this year. Big mistake!!!

Everything changed in the year since we were there last. Upon arriving we were given a lower grade room than booked and even after showing our reservations to the manager stating the type of room we had paid for the manager informed us that we had to pay an additional daily rate to get the room we booked and we should call our travel agent to resolve the error.

Food quality was very bad. This was the worst food we have experienced in our 14 trips to Mexico. Paradise - looked like most everything was recycled from some other dish. Old Barn - Not sure where the steaks came from but were not like any filet or prime rib we ever tasted. Pier 12 - Nice setting, great outdoor seating, food mostly pasta with cheap ingredients.

Drinks were awful, no fresh fruit for the fruity drinks except bananas all other drinks were made with disgusting flavored syrups, not even fresh fruit juices and only bottom shelf liquor and bad draft beer.

The servers were great, too bad all the hotel staff doesn't take lessons from the service staff. The entertainment staff did a good job.

We will not be returning to this resort and will not recommend it to family and friends.

Room Tip: Choose a different resort.
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  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
14 Thank Jean M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden Parnassus All Inclusive Resort & Spa Cancun

Property: Golden Parnassus All Inclusive Resort & Spa Cancun
Address: Blvd. Kukulcan Km 14.5 | Retorno San Miguelito Lote 37, Cancun 77500, Mexico (Formerly Golden Parnassus Resort & Spa)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Romantic Hotel in Cancun
#39 Spa Hotel in Cancun
#42 Top resorts Hotel in Cancun
#46 On the Beach Hotel in Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Golden Parnassus All Inclusive Resort & Spa Cancun 3.5*
Number of rooms: 214
Official Description (provided by the hotel):
Welcome to Golden Parnassus All Inclusive Resort & Spa Cancun, Golden Parnassus Cancun, is an Adults Only All Inclusive Resort Situated on an unspoiled sandbar tucked between Nichupte Lagoon and the Caribbean Sea is one of Cancun's premier adult all-inclusive resorts. A beach resort wholly devoted to the "in the moment" lifestyle, Golden Parnassus Cancun is a destination where exclusive personal service and a sophisticated yet casual spirit offer the backdrop for the ultimate in relaxation. ... more   less 
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Also Known As:
Golden Parnassus Cancun
Cancun Crown Paradise
Golden Parnassus Hotel Cancun
Golden Parnassus Resort Spa Cancun
Jack Tar Cancun
Golden Parnassus Resort Cancun

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