This was my first time to Cancun, so with that being said I dont have much to compare it to, but over all had a fantastic time! Very few complaints (which I will get to later) but mostly positive! The beach here was beautiful! Spent MOST of my time right there on it, in the water and on the beach chairs, which in September there are plenty!!! This Hotel was so clean, and the staff was very nice! They clean the beach all day everyday so its always nice, and the grounds themselves are impeccable! Everytime I looked someone was cleaning something which was very nice! Our room was on the top floor, the 7th, with an ocean view which did not disappoint! The balcony was very spacious, and had a hammock to use as well, although I didnt much because of the humidity in the Cancun air, I believe there was mildew or something in it due to the smell, but was a nice touch! The bathroom and shower were huge and the room was comfortable and spacious for us! The housekeeping here was also wonderful! We had a VERY efficient Housekeeper who spoiled us, and kept our room neat and tidy every single day! Loved her! and she always had a smile on her face, which made it all that more enjoyable! The bus stop is right outside the resort, across the street, and I highly recommend using it! its less than $1 USD, and you can get anywhere you need to go! For directions ask the desk people for the ones outside the lobby dont have the best direction! They had safes in the room, which are very different from ones I'm used to in the US, but worked great! JUST DONT LOSE THE KEY TO THE LOCK!!!! Also the towel/card system is a little inconvenient, I didnt like having to have a card to check out a towel, it made a little bit of a hassle, but still did it! The Lobby bar made the BEST drinks, the other beach bar, not as good...depending on the bartender, they really like to make drinks sweet out there, but cant complain for all inclusive! Drinks in the restaurants were delicious as well! The restaurants were not bad, not the best food I've had, but not bad at all, the buffet on the other hand was terrible! The food choices were poor, the flavors were bland, and most things looked as though they were premade hours before service. I was very very very disappointed in that buffet. I like a lot of flavor, and fresh food and found neither in that place during the entire week I stayed. Even breakfast, which is simple, was a huge disappointment. I recommend getting your reservations for the restaurants and making it into them whenever possible to avoid eating in the buffet. Being a Seattle resident one thing I was so pleased to find throughout the entire resort (even the buffet) was delicious coffee! Another thing that didnt set well with me was the complete and total lack of cold beverages. EVERYTHING is warm!! I had enough warm Carona to last me a lifetime, if you are drinking, anything, get it on ice, otherwise it will be warm! Even the in room mini-fridge only kept them luke warm...not refreshing on a hot humid day! One saving grace in that department was right next door is the Pirate Tavern where they are fully stocked with ice cold beer! Best beers I had my whole trip were right there! Barcelo Costa had nightly entertainment, and offered wifi (which I feel was over priced) but its nice to be able to use your phone here and there! I wish they had restrooms in the restaurants, and one closer to the beach area, for the bathrooms were VERY inconvenient, it was frustrating to be in dinner having a nice meal and having to walk outside and clear across the pool area to use the restroom. and my only other complaint, which isnt major is that within the resort gift shop, front desk (for wifi and things) they only accept pesos. Being from the US, and so many others from the same I feel it would be easier on the guests if they accepted either, USD, or Pesos. The front desk does do a complimentary currency exchange but it is quite a hassle. You MUST have your passport every single time, fill out paperwork, sign your life away then get the pesos, so be prepared for that! Over all my stay was relaxing, warm. and comfortable, and the people were very kind and accommodating! I would recommend Barcelo Costa to friends and family with the full disclosure of the inconveniences I found along the way. Beautiful and clean resort, with fun, beautiful beach and easy access to the rest of the city!
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- Also Known As:
- Barcelo Costa Cancun Hotel Cancun
- Barcelo Cancun
- Gran Costa Real
- Costa Real Cancun
- Barcelo Costa Cancun Mexico