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“Great location, not very clean” 3 of 5 bubbles
Review of Carrillo's Hotel

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Carrillo's Hotel
Ranked #168 of 181 Hotels in Cancun
Melbourne, Australia
Level Contributor
41 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great location, not very clean”
3 of 5 bubbles Reviewed December 23, 2013 via mobile

Came here as out tour starts here. Great location in central cancun easy to walk to eateries and shop.
Basic rooms provided with nice common pool
Downside is rooms aren't as clean as they could be- dust on table and mould in showers.
Also disco next door goes till about 3 am so unless you are a heavy sleeper you will stay awake till the wee hours of the morning.
Next time i'd probably stay a block away at the lonely planet rated cheap accommodation.

Stayed December 2013, traveled with friends
Helpful?
1 Thank melbourne101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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35 reviews from our community

Traveler rating
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    9
    5
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Calgary
Level Contributor
100 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed August 29, 2013

We stayed here for 2 weeks. The room was basic, but very clean. Breakfast was included...juice, coffee, tea cereal and rolls. There is a small pool. It was very quiet. The beds were comfortable, but the pillows were lumpy. The location is fabulous and we could walk everywhere and the buses run constantly and take you throughout the city. The prices in El Centro are much more reasonable than in the hotel zone.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 8sassy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Limassol
Level Contributor
85 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 bubbles Reviewed June 20, 2013

We stayed here for one night because it was the beginning of our tour but we were very thankful we'd checked on Trip Advisor beforehand and stayed elsewhere for the previous few nights before our tour began. The room was dark and dank, musty smelling and the sheets were well worn with lumpy pillows. Not to be recommended.

Room Tip: I don't think there were any! Ours certainly had nothing to recommend it.
See more room tips
  • Stayed January 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank BernieLimassol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Cancun hotels

Sydney, Australia
Level Contributor
74 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 bubbles Reviewed March 29, 2013

Stayed here as part of our tour.
Good location in regards to main ADO bus station but that's it. Rooms dirty, old, poorly maintained, included breakfast a joke. Cold showers, worn linen, lumpy pillows. Next to a nightclub, loud music all night. People even booked other hotels on our tour so they didn't have to stay there.stay away!

  • Stayed March 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank gogo65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
154 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed December 21, 2011

Just 4 blocks from the bus station so well located for downtown cancun. Staff were relatively helpful and allowed early check in. Only reason I stayed there was because my tour around Mexico started there. Very basic hotel, basic rooms and noisy at night due to being next to a bar and a club. Tried to change rooms although nothing happened about that. Very stuffy at night as air conditioning was not working. Don't bother with the included breakfast which was very poor.

  • Stayed December 2011
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank TravellerDWM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed August 20, 2011

This place was very dark, dingy, unclean and the staff were very unfriendly.
This rooms were damp and dirty but i suppose it is meico!

End of the day if you can give this place a miss then i highly recommend it!

  • Stayed August 2011, traveled with friends
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank AZNA1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 28, 2010

my brother david, sent me to his favorite spot in cancun for my 60th birthday. i had a suite and 20 of my fam. and friends joined me!! everything was great!! basically we had the place to ourselves. with 3 kids in tow, the pool was ours. outdoor tables from hotel resturant was where the guys enjoyed themselves as some of us enjoyed the pool. steps away from EVERYTHING, the perfect spot. my brother david has known the carrillos family for over 12 years. we were more than pleased, due to the great srevice from their front desk manager RENEE ( speaks excellent english). tip him well, it like being at home and a very wonderful mexican experience. char from chicago.

  • Stayed November 2009, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank deputydave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carrillo's Hotel

Property: Carrillo's Hotel
Address: Calle Claveles 35, Cancun, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel Style:
Ranked #168 of 181 Hotels in Cancun
Price Range (Based on Average Rates): $
Number of rooms: 43

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