We stayed over New Year and had a very relaxing stay. The hotel is situated at the tip of the Cancun hotel area, a prime location to take in the views of the sea. The beach is perfect, white and pristine and so clean. The sea is gorgeous.
The hotel is well equipped, with a small gym, 2 good sized pools, a grill restaurant, bar, beauty rooms and an onsite shop.
The buffet breakfast is quite expensive at $30 per head, but it has a great variety and is worth doing at least once during the trip. The food is lovely, but it is expensive to do everyday.
The poolside and seaside food and drinks service is good. The cocktails are superb!
We took advantage of the credit deal where you buy $250 dollars worth of credit and receive $500 to spend in the hotel. This was a good deal and was worthwhile, so if you can afford it then this is something you can consider.
The only downside is the rooms could benefit from a upgrading. The decoration could do with refreshing and our shower was incredibly noisy and the toilet handle kept falling out of the cistern!
All in all, this is a good hotel with good standards of service, but it could benefit from upgrading particularly given the amount of money that we paid to stay there. I was slightly disappointed in the room decoration. Good location, good service.
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- Also Known As:
- Hyatt Regency Cancun Hotel Cancun
- Hyatt Cancun