The room was sooooo tidy and clean. Good amenities.
But one time cleaners forgot to replace new shampoo when they cleaned up.It seemed not professional for me like far from 4 star hotel service.Even they brought it to my room, they had no smile.
I left my shirt when checked out and called the hotel but it took a long way. I needed to call them many times, and they never called me back. finally they said it took $200 for the shipping fee... I really felt "I shouldnt forget my things in Mexico".
But there is very beatufil private beach you definitely enjoy!!!
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- Also Known As:
- Hyatt Regency Cancun Hotel Cancun
- Hyatt Cancun