My husband and I visited the Hyatt Regency again February 29, 2012 through March 5, 2012. This year we used our Hyatt Gold Passport points to upgrade to a Regency Suite. Prior to our arrival I e-mailed concierge to request a specific room I previously viewed on YouTube. Upon arrival, we were immediately escorted to the Regency Club for a private check in and much to my surprise the room I requested was not only available but ready for us and it was only 1 o’clock! The suite was beautiful and of course came with the best view (there was actually a sign on the balcony stating this). This was our second visit to this property as we have always used the Hyatt Caribe in the past until it was sold. I can’t say enough about the exceptional service! This hotel really does things right…from the bellmen, regency club staff, housekeeping which came several times a day in the Regency Club, and pool/beach staff the service was superb! Hyatt currently has a promotion allowing guests to purchase double the credit…example, for $150 you receive $300 in credit at the hotel. As Regency guests, our stay included a continental breakfast, h’orderves, and cocktails in the evening but we used the credit power to for lunch and drinks at the beach and struggled to get it spent up prior to leaving. Again, just a wonderful property…one in which we will certainly return.
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- Also Known As:
- Hyatt Regency Cancun Hotel Cancun
- Hyatt Cancun