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Reviewed October 16, 2017

This was a family trip. We had a great time. Hector in the La Palapa Restaurant and Gabriel, the bartender at the adult pool, made our stay fun. They were helpful, funny, and attentive to any of our needs. We took a trip to Chichen Itza. Our tour guides were excellent. We had an awesome time. Will be coming back!!

Stayed: August 2017, traveled with family
Review collected in partnership with this hotel
1  Thank theothercrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this reviewResponded October 24, 2017

Dear Theothercrook:

First of all we thank you for your kind words, we are happy to know you had an overall great visit; your review is very important to us. We have passed on all your comments with Héctor and Gabriel. Fortunately Quintana Roo and its surroundings have such beautiful places to enjoy and visit.

We look forward to be your host again in the near future and creating more exceptional and unforgettable experiences.

Yours faithfully,
Julio Cabrera

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2017

It was s great destination wedding, the service was great, the restaurant was great, the view from our room was just beautiful, it was picture perfect, and spending it with family was even better!!!!!

Stayed: October 2017, traveled with family
Review collected in partnership with this hotel
Thank denisekP2540VG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this reviewResponded October 24, 2017

Dear DenisekP2440VG:

Receive warm greetings from Cancún, it has been our pleasure to be your host, I really appreciate your time for sharing your kind comments, they are very important to us. We are really happy to read you had had a great vacation. Thank you once again for your admirable review.

We look forward to see you soon at your next holidays!

Sincerely,
Julio Cabrera

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2017

We went to the Crown Paradise Club for a destination wedding. This was the first time we'd ever been to Mexico, and we had a great time! The staff were all friendly and helpful. Hats off to Joan, Arsenio and the rest of the staff. They treated us like family and were very attentive. With seven restaurants, you have everything from fast food to fine dining to choose from. There are five pools and the ocean to cool you off. There are shows and a club to entertain you after dark. And the comfy king size bed made sleeping a treat. Thanks to all for a great time. We will be back!

Room Tip: Ask for a room with an ocean view...you won't regret it!
  • Stayed: October 2017, traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank gunnyfritz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this reviewResponded October 16, 2017

Dear gunnyfritz: We feel very grateful for such nice comments regarding your amazing stay with us. Achieve or go beyond our guests expectations are our principal goal. It is so comforting knows that all our effort was well worth it.

Thank you once again for gives us the opportunity to host your family and it will be a pleasure having at Crown Paradise Club Cancun soon.

Kind Regards

Julio Cabrera
General Manager

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Reviewed October 14, 2017 via mobile

The rooms are good and so is the food especially the french restaurant however the service is excellent. We spent a lot of time in the trafalgar adults only bar where there is a lovely member of staff, Mariana who could not have been any friendlier and more helpful. Would recommend a visit. But you should definitely stop by this bar if you like good service.

Stayed: October 2017, traveled as a couple
1  Thank AndrewLeadbetter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this reviewResponded October 16, 2017

Dear AndrewLEadbetter: First of all receive my warmest greetings and thank you for choosing our Resort Crown Paradise Club Cancun as your host in this recent vacation. Is such an honor to read a comment like yours, about the hotel, in which you let us know how we can exceed your expectations with our service as well and personal attention to each and every one of us offered. Be assured that we share this comments with the staff to keep improving. Please contact me next time you come at the Resort.

Thank you once again for your preference and look forward see you soon!

Kind Regards,

Julio Cabrera,
General Manager

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Reviewed October 14, 2017

We went here in January 2017 and the kids still talk about it. There was rock climbing, zip lining and a couple waterslides on the far north side of the resort. You need to get there fairly early to do it though - the kids have an option of rock climbing up and zip lining down. The resort is VERY KID FRIENDLY which is exactly what we wanted. The buffet restaurant was actually better than the a la cart choices. The main pool was always fun, esp the water balloon fight (plenty of water balloons for everyone). Overall the vibe there was great- everyone on holidays so people were really friendly and chatty! It was fun, laid back - not posh, or high end which is not what we wanted this time. I would recommend if you have kids (mine were 6 and 9 y.o)

  • Stayed: January 2017, traveled with family
    • Sleep Quality
    • Rooms
    • Service
5  Thank movinmindy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crown Paradise ... A, Social Media Ambassador at Crown Paradise Club Cancun, responded to this reviewResponded October 24, 2017

Dear Movinmindy:

We thank you for the taking the time to share your kind comments, we feel very grateful for such nice comments about the kids areas, entertainment and food on your previous stay with us. It is so comforting knows that all our effort was well worth it.

Thank you once again and we look forward to see you soon again in your next holidays.

Sincerely,
Julio Cabrera

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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