We spent a very relaxing week in one of the Honeymoon Suites and overall we enjoyed ourselves. We were here a Sun-Sun in mid May and reading some other reviews we were concerned that it would be very busy and that sunbeds would be difficult to find or that booking a restaurant would be hard but alas no it was quite the opposite.
The restaurant booking system can be confusing or annoying for most but were considered "Club Level" so could use a Concierge in the 8th floor Club Restaurant to book ours whereby apparently everybody else could start ringing a number at 8am. In saying that I did notice other people were making bookings at the ground floor Concierge desks with absolutely no issues so you should probably try that because it's not far from the breakfast buffet. We went to the Italian and Mexican restaurant twice and preferred those. We didn't bother with the French restaurant and Waynes Boots, although sufficient, is a little lacking in quality of the Steak. We were kind of disappointed with the variety on the menus in each restaurant as it was quite limited. The Buffet was perfectly fine. It's a little haphazard where they place items in so much that you have to travel to different sections to get items you would have assumed should be next to each other. There is an "Adult" seating section of the Buffet which was weird that it existed because why would somebody take issue with children eating near them but I guess if the entire 8th floor is Adult only, Trafalgar bar and the French restaurant are Adult only then why not have a seated area of the Buffet Adult only as well.
We stayed on the 4th floor in the "New Tower" in a Honeymoon Suite and I didn't think our specific room was worth the money. There are 8 of them but 3 of them(ours) are different from the others. The one directly below us had a huge terrace with sun loungers, jacuzzi, day bed, hammock, 2 chairs and a table. Off that was a living area with sliding doors on two sides adjoining to a bedroom. Ours had no Sun Terrace, nowhere to put a Sun Lounger, no table and No Living area off of it. Instead our living area was where the sundeck should be with windows. It was essentially a smaller outdoor living area. When you open the Suites door from the hallway you are in a living area with no doors, instead windows only on 2 sides, which is hot and stuffy like a greenhouse. It collects the wind like a sock as well and because the bedroom door, off it, is just a normal internal door sends a permanent wind noise through the room. Unusable basically if you like sleep. The bathroom had 2 sinks but no glass shower like some pictures I saw. It was just a shower above the bath but although fine was a little disappointing. You would have thought the honeymoon suite would have been the most appointed of rooms. We didn't trust the safe in the room because if you enter 1,2,3,4,5 the safe would open irrespective of what code you chose so anybody could enter your room and open it.
Some reviews refer to the hotel being in need of repair. I agree and disagree. I agree because some things need attention like the weird air con unit just sitting on our small terrace making that area a no go because it is very hot and also the balcony door had no outside handle so opening it from the outside was a challenge. The hotel though, when we visited, was being painted in different places and they are always cleaning the public areas and most of it is done during the night.
The lobby bar seems to be the main place in the evening for a drink but not many seats unless you go inside to the "Collage bar" which was more like a teenagers games room/sports bar. Well, they say sports bar but a few small LCD tvs on the wall showing regional sport is the closest it gets. There is a table service but getting your own drink is much quicker and the bartenders are very good at their job and very quick but I don't know whether tipping them got us any better service. The challenge for those staying in this tower is definately the bar I would say because the sound must resonate up and along the buildling. I noticed down the the nightclub and Trafalgar bar there were those duplex family rooms on the ground floor. That cannot be good for families.
The Club rooms are on the 8th floor of Tower 2/B and when you exit the lift it says "Adult Only Floor" and the Club Room is up here which has the Crown Club Room where you can have an American Breakfast and use the Concierge service to book your restaurants for that night and the following night. There is one computer in here with Internet Access. You are asked to stick to 15 minutes and most people did. Honestly those paying for Club Rooms should be given WIFI for free considering they have paid for an upgrade already.
The hotels had a beach BBQ on the Saturday which we went down to but for 30 minutes it was just kids games so we left. There was a fire show, food and a bar(which is there every day).
The hotels allows people sell their goods in the foyer every 2nd night(it appeared) and you really need to haggle. The stuff they sell, it seems every vendor in the region sells anyway so handy if you don't plan on leaving the resort.
Drinks. If you know the names of Cocktails then you'll be fine. We didn't so were often saying "we'll have one of those". The only names we recognised were Smirnoff and Bacardi. Everything else was unknown to us.
Location. It makes no difference really because of the bus services up and down the strip. As long as you not leaving the peninsula any bus R1,R2 or R3 will do fine and it's 8.5peso currently. They are literally every 1-2 mins and you didn't really need a bus stop because they beep as they come up behind you so just put out your hand when you see / hear them. It's worth nothing though that the R2 to Walmart/Mercado 28 can take up to 30mins because of the frequency of stops.
Would I stay again? I would but I won't. There's so much in the region it would be foolish to go to the same place again.
- Official Description (provided by the hotel):
- At the Crown Paradise Club experience extraordinary vacations in the best all inclusive hotel in Cancun; with areas designed for children of all ages, theme restaurants, activities and entertainment created for each member of your family, where you will experience moments with them that you will treasure forever. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Hotwire, Hotels.com, Orbitz, TravelUp, Cancelon, HotelsforEveryone, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your Crown Paradise Club Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Crown Paradise Club Cancun Hotel Cancun
- Crown Paradise Cancun
- Cancun Paradise Club
- Crown Paradise Club Cancun Mexico