This was my first time to Mexico and it was fantastic! I was dreading getting past the timeshare reps at the airport but they were not a problem at all. We were the first drop off on the transfer and were greeted at reception with some bucks fizz and a cold towel. At check in we were given room cards, towel cards and the key for the free safety deposit box.
Our room was in tower one with a view of the abandoned hotel, but it's not as bad as people make out - its a collection of low rise buildings and doesn't look that bad. We had a fantastic ocean view and because we were at the end of the row we could see all the way down the beach on one side, and the lagoon on the other (room 1519). There were 2 very comfortable beds, quite firm pillows, excellent air con, blackout curtain, loads of storage, nice balcony and a flat screen tv. The bathroom had a good shower, powerful hair dryer (your own will be really slow because of the voltage) and plenty of towels which were changed on a daily basis.
There are 4 pools - the infinity pool has music and entertainment on, there's another very close to this which might have been a kids pool, a covered pool which was closed while we were there but we stayed in the adult pool most of the time. This was great - it has a swim up bar (with steps down to it if you aren't swimming), plenty of sunbeds, canopy shading and excellent bartenders. Tip - take thermal mugs with lids - the plastic hotel cups are quite small and the lids will keep wasps away!
We went to the beach a few times - the current is really strong and can make it difficult getting in and out of the water, as can the shelving of the sand! The water goes from being knee to chest deep in a few steps, but it's gorgeous!! There is a bit of shade on the beach from canopies - most times we went we managed to get one, and there is a bar at the entrance too so you don't have to go far to get a drink.
We ate at all the restaurants except the Italian - the french one was AMAZING - we had steak that was 2 inches thick and cooked perfectly. Fisherman's was great too - we turned up one night without making a reservation and were able to get a table. The buffet restaurant was closed for the 2nd week of our stay for maintainance but was transferred to the Mexican restaurant for breakfast - not sure where it was held for other meals. There was tons of choice - loads of different dishes as well as made to order stations for omelettes and smoothies etc. Have to say the breakfast staff are so helpful and hard working - they really deserve any tips you choose to leave.
We used room service quite a bit as unless you use the shop by the main pool there isn't any where else to get bottled water, so we stocked up most nights. The room service food is good, and the menu quite extensive for room service - things like steak/club/turkey and cheese sandwiches, chicken nuggets (all come with fries), soups, salads, desserts etc. Can be a bit slow but it's a big hotel!
The staff at the hotel are fantastic - they really can't do enough for you and are so hard working it's unreal. I lost my phone while I was on bar crawl and the consierge and reception staff did all they could to try and help me find it (thought I had left it in the taxi). They are also strict on bad behaviour and after a drunk guest at the adult pool started being aggressive they were thrown out. So be warned haha! We tipped alot of the time and it's really appreciated, though not expected. Our rep Laura was also brilliant - we booked a few trips with her and she is full of information and really looks after her guests. We went on the TC project (Thomas Cook bar crawl) - 75 dollars which gets you into Carlos and Charlies, Mandala, Sweet Club and finally Coco Bongo. You get a free bar at all these venues - it's really easy to go over the top (hence losing my phone) but it's worth doing to check them all out in one night, and then you can go to the best ones again another night.
The hotel is a short bus ride away from down town Cancun - any ride costs 8 pesos and if you tell the driver where you are going they will let you know when you arrive. Try the Surfin' Burrito (opposite Senor Frog's) for fantastic food and litre margerita's. They will also go to the Wal-Mart if you need to get anything from there - takes about 40 minutes. The buses run up and down the hotel zone 24 hours a day.
The hotel is also 2 minutes walk away from the El Ray ruins, which cost about 45 pesos to get in and are well worth a look - we went because we didn't want to make the trip to Chichen-Itza. Obviously they aren't as grand or big but they are still impressive and have informative plaques dotted around. Take bread and fruit for the Iguanas and watch them run up to you as soon as they see you throwing stuff! We had about 20 around us at one point!
The weather was brilliant - we had a few cloudy spots and one short storm but other than that it was baking hot and sunny all the trip! Take high factor sun cream as there isn't much breeze so you might be in and out of the pool alot!
All in all, this was a fantastic holiday for me - we have already decided to come back here next year and can't wait to book it! Any questions, feel free to drop me a message ;-)
- Official Description (provided by the hotel):
- At the Crown Paradise Club experience extraordinary vacations in the best all inclusive hotel in Cancun; with areas designed for children of all ages, theme restaurants, activities and entertainment created for each member of your family, where you will experience moments with them that you will treasure forever. ... more less
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- Also Known As:
- Crown Paradise Club Cancun Hotel Cancun
- Crown Paradise Cancun
- Cancun Paradise Club
- Crown Paradise Club Cancun Mexico