From the moment we walked in the hotel we were welcomed with a smile! We booked our trip through Costco as an "all inclusive" vacation that was worth every single penny!!! While checking in, I mentioned to the guest service rep that we had a lagoon view and ask if it were possible to get an oceanview room without charge if possible. His response was "dont worry, we have a special very nice room for you". When we arrived at our room, sure enough it was not only an ocean view room, but had rose petals all over the bed and decorated with kissing swans. They also placed a complimenary bottle of champagne in our room! It was amazing and PERFECT! The room was spotless and the resort had no smells or noise. The food was excellent! La Paloma had themed nights and a variety of food! We made friends with one of the servers there named Jose, he was excellent, gracious and so so helpful!!!! He catered to us and made sure that we had everything we wanted and needed! There was also a place which we loved called "Viva Mexico" which was yummy! They have these quesadillas "gringas" which are perfect for the beer munchies :> We ate at pina colada which was great as well! One of the days we stayed we rented a cabana bed on the beach for 25$ usd which was relaxing! The entire time you are relaxing on the beach, you are again being catered to! Consuelo was our waitress that day and she was a complete sweetheart too! The other days we hung out by the pool (swim up bar) and played along with the games that the wonderful entertainment staff provided! On the 3rd day of our stay we had couples massages :> costco gave us a 100$ usd credit towards this, and the spa had a package which offered 3 treatments for 170usd. My husband and I got messages, facials and body exfoliation which was much needed and appreciated! Lina was so kind. The beaches were amazing and very clean! One of the best things i have ever experienced was releasing new born sea turtles into the ocean!!! The hotel harvests the eggs and allows the guest to release the turtles during this season. I would like to thank the ENTIRE staff for their services, their politness and curtiousness that they provided!!! Talk about service with a smile!!!! They knew me and my husband by name, and would acknowlegde us everytime we walked thorugh the hotel! They made us feel like royalty, and from the bottom of our hearts we thank EVERYONE! We will be back without hesitation! I have read many reviews, and none of the negative things that I read are true in my experience. I was not even asked about time shares nor at any point did I feel pressured into buying something or tricked. I did like the fact that I speak spanish and was able to communicate my gratitude towards everyone!
- Official Description (provided by the hotel):
- The all-inclusive Omni Resort and Villas is located on the beautiful and highly coveted white sandy beaches of Cancun's exceedingly popular hotel zone. The hotel provides panoramic vistas of both the rolling waves of the turquoise Caribbean Sea and the tranquil waters of the Nichupte Lagoon. The All Inclusive OMNI Cancun Resort & Villas offers a variety of restaurant and bars, from an Steak House "La Vista", Mediterranean Cuisine at "Da Vinci", Sushi Bar and Viva Mex for the best Mexican antojitos. All day Buffet style at La Paloma and 24 hrs Room Service. ... more less
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- Also Known As:
- Omni Cancun Hotel And Villas
- Omni Cancun Hotel Villas
- Omni Hotel Cancun