Awful rooms (switched to another room) , flooded bathroom (I slipped on the floor at 1am) noisy air conditioner, dirty(had to wash the floor myself) lack of towels, beach chairs, Bali beds, stinky lobby bathrooms, pool closes at 7pm, website misrepresents their amenities etc. I could not leave sliding glass door open at night because it opened onto a lawn.
Plus side? Staff, food and a nice beach. I was there for a conference, all inclusive wanted to just relax during our free time and not chase down items that should have been in place to begin with. I would recommend somewhere else.
- Official Description (provided by the hotel):
- The Krystal Cancun offers the best of both worlds. It is in the prime area of Punta Cancun - the heart of the activities and entertainment district of Cancun - yet once you step through our doors, leave the hustle and bustle of the world behind as you relax on our stretch of white sand beach, take a dip in our hotel's panoramic pool, or enjoy a massage at the spa or even better, abandon yourself in our beach bali beds. Everything you could need or want is at your fingertips and our goal is to ensure your ultimate relaxation. Our resort's stunning rooms and suites have been designed for every kind of traveler in mind, from our family rooms, which provides more space, to our ocean view guest rooms, to our suites - including the master and presidential suites which have their own private pools! We'll tantalize your palate with a wide range of cuisines in our three restaurants, cool your thirst at our three bars, ease your wallet with our affordable all-inclusive plan, and even handle all of the details for your meeting, conference, wedding, or group event. When it's time to get away from it all, come to Cancun and let us pamper you at the Krystal Cancun. ... more less
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- Also Known As:
- Krystal Cancun Hotel Cancun
- Nh Hotels Cancun
- Nh Krystal Cancun Hotel
- Krystal Hotel Cancun
- Nh Krystal Hotel Cancun