We had a Fri-Fri rental, which helped for the check in/out process. It is much busier on weekend check in. We were in our room within 15 mins of arrival, having to check in through the time-share people. Unfortunately we were not able to have an ocean view room, though we had emailed with the Customer Service people at Krystal (Cynthia was very helpful). We were in the oldest tower on 6th floor. Our view was partial water view. Since were were rarely in our rooms, it did not make much of a difference to us. We had 3 connecting rooms with 3 full baths, all very clean, though the building/furnishings showed wear. Beds were very comfortable. Unit had 2 mini-frigs (each bdrm), 1 full size frig & microwave in main rm (no stove). We had breakfast & lunch in, dinner out each night. Maid service was prompt each morning.
Plenty of lounges at the pools all day, however, beach tables/huts(only shade) were taken by 8am. Beach was clean and ocean gorgeous. Miles of beach to walk. Only complaint was very loud annoying techno music on beach began each day at noon-4pm! Unnecessary, since there were few young people there during the week to enjoy it. We did ask once to have volume lowered, and it was, but still out-shouted the sound of surf. Happy hour began around noon (a "fluid" schedule). We were always able to get a round of drinks on the beach from a waiter, and looked like pool bar was very active.
We had signed up for a timeshare breakfast, but decided not to go. We were never phoned or bothered further.
We had most dinners in the area since it was a very easy walk to many. Though we were not interested in bar hopping, this is the location to be for them! Also, shopping at the flea market and other stores was convenient and within walking distance.
We wanted to snorkel, but the tour at the resort was lengthy and $$. The only good snorkeling was off shore, We took a ferry ($20pp) at Playa Carcola (5 min walk) to Isle Mujeres and rented a golf cart. Drove to south of island to Garaffon De Castillo. Great little beach, good lunch and okay snorkeling. No coral reef. Reviews of fish were accurate; people fed fish mean they come right up to you, not the best selection, but at least something to look at. FYI - golf cart rental at pier was $50, rental on ferry $45.
Restaurants we liked all within walking: Casa Tequila, Mextreme, Calypso, Natura, Mocambo (on water, also next to ferry), Mortora (hotel connection).
Bring lots of $1 bills for tipping!
A nice vacation, weather was beautiful. Would not necessarily return to Krystal due to resort being not quite up to par and in need of some touch up. Staff were nice, but not overly friendly as we experienced at Mayan Resort 3 yrs ago.
- Official Description (provided by the hotel):
- The Krystal Cancun offers the best of both worlds. It is in the prime area of Punta Cancun - the heart of the activities and entertainment district of Cancun - yet once you step through our doors, leave the hustle and bustle of the world behind as you relax on our stretch of white sand beach, take a dip in our hotel's panoramic pool, or enjoy a massage at the spa or even better, abandon yourself in our beach bali beds. Everything you could need or want is at your fingertips and our goal is to ensure your ultimate relaxation. Our resort's stunning rooms and suites have been designed for every kind of traveler in mind, from our family rooms, which provides more space, to our ocean view guest rooms, to our suites - including the master and presidential suites which have their own private pools! We'll tantalize your palate with a wide range of cuisines in our three restaurants, cool your thirst at our three bars, ease your wallet with our affordable all-inclusive plan, and even handle all of the details for your meeting, conference, wedding, or group event. When it's time to get away from it all, come to Cancun and let us pamper you at the Krystal Cancun. ... more less
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- Also Known As:
- Krystal Cancun Hotel Cancun
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- Nh Krystal Cancun Hotel
- Krystal Hotel Cancun
- Nh Krystal Hotel Cancun