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All reviews albatross restaurant pool bar mall across the street all inclusive option junior suite hotel zone quiet pool senor frogs buffet restaurant nachos coco bongo have a good time lounge chairs steak great trip alfredo ocean
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Reviewed 4 weeks ago via mobile

Sent the day at Flamingo Cancún, very nice all inclusive. Tip the servers and your day will be amazing. Very nice place will definitely come back. The hotel seems very nice, the beach is clean only a little sargasso but not like a few months ago.

Date of stay: September 2019
Trip type: Traveled as a couple
Thank 60anibaln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnAir55916640124, Director de Relaciones Públicas at Flamingo Cancun Resort, responded to this reviewResponded 4 weeks ago

Hello dear Guest, thank you for taking the time to share your experience with us. We are happy to know that our staff made your stay at the Hotel Flamingo pleasant. We hope to see you soon, kind regards.
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Reviewed September 11, 2019 via mobile

I don’t understand why people complain about this hotel. Honestly !!!
1) my room was beautiful, clean and tidy
2 ) WiFi in my room was not work at all but I knew it this before,the rest area worked perfectly
3) all the staff were friendly and helpful especially security
4 ) next to the hotel I had supermarket, shopping centre a small one ,mexican and American restaurant, cash machine, pharmacy
5 ) bus stop to the centre 4 minutes for 12 pesos ( 30 penny)
6) I didn’t try the food
7) all in all everything was perfect
8) I would recommend this place to everyone
9 ) 2020 I will be back to Cancun and I will be choose this hotel again

Date of stay: September 2019
1  Thank marksliw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnAir55916640124, Director de Relaciones Públicas at Flamingo Cancun Resort, responded to this reviewResponded 4 weeks ago

Hello dear guest, thank you for taking the time to share your experience with us. We are happy to know that our staff made your stay at the Hotel Flamingo pleasant. We hope to see you soon, kind regards.
Concierge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2019

The room was bog standard, the food was awful i.e. the restaurant/buffet/all inclusive stuff were poor quality and repetitive - we kept looking but never felt the urge to splash out any money. That said, burger and chips for lunch was about £2 so good value.

Other than that, the pool was OK, though not enough seating, so people end up roasting in the sun and potentially doing so on the concrete.

There is an annoying mood track on all the time which is only about 30 seconds long but goes on 24:7.

Location - about 10 mins from a shopping centre one way and 20 from a proper supermarket the other (need a bus really or a car) - nothing much near except the beach of course.

It wasn't awful but I definitely would not go again even though we had the room quite cheap (probably due to the seaweed issue I would guess)

Date of stay: August 2019
Thank SpikyPoisonousMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnAir55916640124, Director de Relaciones Públicas at Flamingo Cancun Resort, responded to this reviewResponded September 9, 2019

Hello dear guest, we appreciate your time to send us your comments. We hope we apologize for the inconveniences during your stay, will be analyzed with the departments involved. Your opinion is very valuable for the continuous improvement of our services in order to offer you a product with the quality you expect. It will be a pleasure to give us the opportunity to receive you again at the Hotel Flamingo, best regards.
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Reviewed September 1, 2019

Our family (along with another close family of ours) spent a 7 day vacation at Hotel Flamingo. We loved everything about the hotel and our stay. The staff was very kind and some even knew our names and made us feel so welcome. Enrique and Hector were our absolute favorites! They couldn’t have been more fun and welcoming, and went above and beyond to make sure we enjoyed our stay. They truly made an already great trip even better for us! That hotel is very lucky to have them on their staff. Luis at the pool bar was very skilled and good at his job. Our room was perfect, comfortable, and well attended to. The pool and hot tub were both great. The pool is very nice with relaxing seating options, and especially nice at night. We loved the food and drink options at the hotel. This hotel was perfect for our group of 8 people, which includes teenagers of different ages. There were many enjoyable options for all of us. Our family definitely looks forward to visiting again.

Date of stay: July 2019
Trip type: Traveled with family
Thank mandybenefield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnAir55916640124, Director de Relaciones Públicas at Flamingo Cancun Resort, responded to this reviewResponded September 3, 2019

Hello dear Mrs Mandy., thank you for taking the time to share your experience with us. We are happy to know that our staff made your stay at the Hotel Flamingo pleasant. We hope to see you soon, kind regards.
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Reviewed August 30, 2019 via mobile

Another amazing hotel on the Hotel Zone with a great beach view and large rooms that for value are really good

I stayed here for two nights in July and would high recommend it

Short distance from Las Islas Shopping centre and Luxury Avenue as well as downtown Cancun is a short 15 mins drive

Date of stay: July 2019
Trip type: Traveled as a couple
Thank mrreillyjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnAir55916640124, Director de Relaciones Públicas at Flamingo Cancun Resort, responded to this reviewResponded September 3, 2019

Hello dear guest, thank you for taking the time to share your experience with us. We are happy to know that our staff made your stay at the Hotel Flamingo pleasant. We hope to see you soon, kind regards.
Concierge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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