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“A piece of heavenly peace!”

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Le Blanc Spa Resort
Ranked #1 of 181 Hotels in Cancun
Certificate of Excellence
Asheville, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A piece of heavenly peace!”
Reviewed November 23, 2012

I attended a conference at this resort and was amazed at the level of service and care at Le Blanc. I enjoyed the intimate size of the resort and spa atmosphere throughout. Every employee went out of their way to make my time there relaxing and memorable! I can't wait to return!

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Lisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas S, Director General at Le Blanc Spa Resort, responded to this review, November 29, 2012
Thank you very much for your review, it is very rewarding for me to know that your time spend her was memorable and relaxing. Thank you for acknowledging our teams’ quality service provided. It will be our pleasure to have the opportunity to welcome you back on a near future!
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Rating summary
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,623)
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Pittsburgh
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed November 23, 2012

We have stayed at Sun Palace and Adventura spa palace before but Le Blanc was a big step above them both. We had a few issues the worse was the transfer to the hotel. We waited 40 min before we were put on a shuttle bus with two other couples going to two other resorts. We were last to be dropped off. In the past we have always gotten private transportation but we were incorrectly told Le Blanc has private transfer to the hotel. Only if you are a VIP do you get the private service we learned. Pay the extra money get a private ride it's well worth it.

The spa is wonderful and we listened to the info on our membership then they tried to get us to upgrade. We kindly told then no thanks and we got a extra $300 in spa credits. The tax is a newer thing but it's really not bad. So $20 for a 80 min massage is still a good deal.

The food is outstanding if you complain about the food the problem is not with the resort food. The French was our favorite but the romantic dinner on the beach is not to be missed it was fantastic. The wine list had a very good variety of wines.We were their for our anniversary and we told them that and we were told we would have a surprise in the room but we got nothing. I read a lot of reviews that a nice plate of chocolate and wine was left so I was disappointed about that. The beach is beautiful lots of space. We are not pool people so we never went in the pools but they looked very nice. Service at the beach was great always someone asking you if you wanted a drink. My husband and I liked the quietness of the resort not many loud people and it never seemed crowded even tho it was pretty full. They have nice wine and other tastings in the lobby every night at 5. The staff is truly wonderful they are so nice and the place is spotless you could not find a dust bunny with a microscope. The room was very clean we had a lagoon view it was ok tried to get a ocean view upgrade but no luck. The gym was nice and if you want a good workout take the spinning class at 7:30 and don't let that pretty young instructor fool you she will kick your butt. Overall we liked it had a few bumps but we enjoyed our stay and will go back next year.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank AandM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas S, Director General at Le Blanc Spa Resort, responded to this review, November 29, 2012
Please receive my warmest greeting from Cancun, and let me thank you for all the good comments shared with all Trip Advisor followers. Thank you specially for recognizing the good labor of our team, due to the fact that each member of our staff dedicates 100 % of their time to guarantee an excellence service.
It is our pleasure to know that you had the opportunity to enjoy every restaurant in our property especially our French Restaurant Lumiere.
Your comments motivate us to continue improving, taking care of every detail and to continue serving you with pleasure.
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Chicago, Illinois
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 23, 2012

As close to paradise as it gets. This is our fourth trip to Mexico and the first to LeBlanc. The resort is beautiful - three pools and the turquoise Gulf, immaculate grounds and facilities and a staff eager to fulfill every request. All-inclusive food tends to be mediocre, but not here. Both the food and presentation are first-rate. Pool concierges prepare your lounge chair - no need to set your alarm for 6 AM to run out and "claim" your spot. There's plenty of room for everyone. Settle in and an ice bucket miraculously appears, filled with bottled water. An attentive wait staff makes sure a cold drink from the pool bar is always available.
We made the trip to Chichen Itza and highly recommend it - it's a full day but well worth it, especially if you're fortunate to have Erik Martinez as your guide.
We've all heard about safety issues in Mexico but let us assure you we NEVER for one moment felt anything but completely safe and secure. Any violence you might read about is thousands of miles from Cancun. We came from Chicago - where violence is at an all-time record. Cancun is as safe as it gets and we would not hesitate for a moment to return.
If you're looking for an upscale all-inclusive resort, with a beautiful location and outstanding staff and facilities, you find it at LeBlanc.

Room Tip: Get an oceanfront room on an upper floor - the view is spectacular!
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelMom1108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas S, Director General at Le Blanc Spa Resort, responded to this review, November 29, 2012
Let me thank you very much for your kind comments about your experience at Le Blanc.I am pleased to know that you had a good time at the resort.I can proudly say that Le Blanc staff is our most valuable resource; they are the ones who day by day make the difference offering the best service with a touch of warmth to make our guests feel at home. Our main objective is to create memories, to be sure that every guest enjoys the best vacation on their lives and to guarantee them attention and the best quality in food and service. I hope to have the opportunity to welcome you back on a near future.
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Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 23, 2012

I read the reviews before we stayed and it was all right on the mark. It is a lovely resort and does one of the best jobs I have ever seen on make their guests feel that ANYTHING can be done.
The choice of pools around the resort make it possible to fee like you have gone to another place for the day. We enjoyed the "Moon" pool on the lagoon side of the resort. it was quiet and we felt like we had the place to our selves. We were waited on by some great staff that saw to it that we were never without a cold beverage or food if desired. Wow.
If there was one standout it would have to be room service. There were a few nights and that we did not feel up to eating in the restaurant and opted to eat in and it was just as good. Quick, efficient and best of all hot. i also celebrated a birthday during my stay and I must say i almost got "birthdayed" out. There was chocolate cake and champagne for breakfast and then it just continued all day. I enjoed the Passion Wrap treatment in the Spa; which involved being wrapped in chocolate. MMMMMMMMMMM
We will be back, I think for my birthday next year!

  • Stayed November 2012, traveled with friends
    • Value
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Helpful?
Thank sirpippin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas S, Director General at Le Blanc Spa Resort, responded to this review, November 27, 2012
It is always a pleasure for us to know that you chose Le Blanc Spa Resort to celebrate such a special occasion as your birthday. It is so rewarding that your stay was so memorable and relaxing, due to our enjoyable facilities, great staff, quality room service, unique spa treatment and special details provided not only on your Birthday day but all through your stay. We look forward to celebrate another birthday with you soon
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Diamond Bar, California
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 20, 2012

Just got back from a great vacation in one of the most beautiful places on earth. The hotel staff make you feel special and pampered. One week there was not enough. A very friendly hotel and their aim is to please beyond the call of duty. I recommend this resort to anyone that is looking for a peaceful getaway with a special someone. Many locations to enjoy a lazy day in the sun or a shady spot to lay back and enjoy the sound of the waves. Enjoy the pools or the soft sandy beach, your call. Can't decide? Then grab a chaise and wait for the popsicle "parade."

Room Tip: Oceanview a must!
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank TRAVELERMANIA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas S, Director General at Le Blanc Spa Resort, responded to this review, November 22, 2012
I am very glad to see from your review, how many positive and relaxing moments you were able to experience at Le Blanc. All your complimentary comments encourage us to give always our best to exceed all our guests’ expectations. We invite you to come and experience another memorable and unique experience with us soon!
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San Diego, California
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 20, 2012

My new wife and I came to Le Blanc on a mandate. We had been told we had to stay here to experience the wonderful hotel and spa, but it surpasses what we even expected. From the pampering on arrival, to the fresh scents in the hotel, to the room upgrade and amenities, the hotel continually one-up'ed itself. Our honeymoon suite had an incredible view of the ocean and the attentive service from our butlers (Bruno, Jesus and Isreal) left us without any concerns. We had one misunderstanding about an outside activity that was no longer offered within the limited time frame of our stay, but aside from that one issue, everything was perfect. The restaurants were top notch with both service and food, a distinct difference from some other all-inclusive resorts we had visited. The wine steward had excellent recommendations to bring out the flavors in our meals and Ulysses, our waiter, took special care to ensure we got several special tastings at our wonderful dinner at Lumiere.

The pools, beach and Spa were all well-staffed and I felt like I was being pampered where ever I was located. The friendly nature of the staff and the attention to detail was beyond what I had expected. My wife and I joked that our only fear was that we would become to accustomed to such pampering and be unable to return to "real life". Well, we made the transition back okay, but we both know we want to return here in the near future. Thank you Le Blanc and staff, you really were an excellent hotel and spa.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas S, Director General at Le Blanc Spa Resort, responded to this review, November 21, 2012
Thank you very much for such motivational review, which truly reflects all we are aiming for when welcoming our guests to Le Blanc. I am glad to know that our staff made you feel relaxed and comfortable on an atmosphere of refine luxury, in which a royal treatment is provided and attention to detail is a must! Let me assure you that Bruno, Jesus, Israel, Gerardo (Sommelier) and Ulises will be congratulated for the high quality service delivered during your stay.
It is always a privileged to be part of such special visits as yours was. We all look forward to welcome you home soon!
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Ann Arbor Michigan
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed November 20, 2012

While lounging at the beach one recent morning in front of LeBlanc my wife proclaimed "the service is so wonderful you almost feel guilty !" . This was our second stay at LeBlance and we can honestly say things are even better today than the last time. We found the food selections to be excellent and greatly appreciated proper portions that were available, we hate the bigger is better concept. Highlights were the French and Italian restaurants, you need reservations for the French, do it - it is worth it. The service staff overall at the restaurants and bars really is great, maybe an issue here or there but someone is always there to create a solution for you. We found the rooms very nice again and the butler service is just too cool, yes we did the drawn baths and aromatherapy, go ahead and enjoy yourselves. We brought over $50 in US singles and went thru that and more for tips as you go along. We also think the spa is one of the nicest experiences we have had, we even did the fish spa and that was a first for sure. Don't worry you barely feel anything. From check in to check out this was definitely a great time for both of us, we'll will go back for sure.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Le Blanc Spa Resort

Property: Le Blanc Spa Resort
Address: Blvd Kukulkan Km 10 | Zona Hotelera, Cancun 77504, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Cancun
#1 Spa Hotel in Cancun
#1 Top resorts Hotel in Cancun
#1 Luxury Hotel in Cancun
#2 Romantic Hotel in Cancun
#10 Business Hotel in Cancun
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Le Blanc Spa Resort 5*
Number of rooms: 260
Official Description (provided by the hotel):
Introducing the luxurious adults only Le Blanc Spa Resort - the transformation of all-inclusive into all-incredible. Created for the discerning traveler by one of Mexico's most celebrated designers, Le Blanc Spa Resort elevates the vacation experience with an uncompromising determination to exceed your every expectation. ... more   less 
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Also Known As:
Le Blanc Cancun
Le Blanc Spa Resort Cancun
Le Blanc Mexico
La Blanc Cancun

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