Really enjoyed the accommodations. Read a lot of negative reviews about the front desk staff. They were pleseant and helpful, never had a problem. The concierge folks were great and only mentioned the timeshare tour one time. We said no, and that was the end of it. The room was great, two bedroom, 3 full baths. Both bedrooms had in room spa tubs and the master must have had an 80 inch flat screen. Fridge was stocked every day and the bed was really comfortable. Food was good at the buffett, come on it's buffett food! There was always plenty of it and a fairly good variety. The a la carte restuarante was very good but a bit slow. Make reservations early so you can get in. The pool and the grounds were great, always easy to get the chair and umbrella you wanted. They seemed a tad short staffed at the pool bar so service was a bit slow there. The snack bar grill was not operating when we were there, said tourism was down with the economy and they were cutting back a bit. Too bad, its was a nice grill and made getting bugers and beer faster. Oh well, waiting an extra 5 minutes won't kill you. Transferrs to and from the resort from the airport were a breeze and went off without a hitch. I would recommend this resort to anyone who was not looking to party at the resort. This is a nice, quiet family resort. Evening entertainment was low key but fun. Will post pictures later.
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- Also Known As:
- Sunset Lagoon Resort Hotel And Marina
- Sunset Lagoon Hotel Marina
- Sunset Lagoon Cancun
- Cancun Sunset Lagoon