For the most part, our stay was wonderful and relaxing. The food was always tasty and delicious. The drinks were really good too- short wait on them most of the time. The beach is beautiful, the cabanas and chairs are very comfy. You will have a lot of vendors walking by trying to sell you all sorts of things. We had no interest in any of that, so that could be a bit annoying. The staff were mainly friendly and helpful. We did have one issue when we were leaving- we had been told and reassured that they would call a cab to us, no extra charges, etc. However, on the morning when we were leaving, fairly early, the man at the front desk tried to charge us $35 to place a call for a cab. We argued it, then finally said to put it on a charge card, and he suddenly said we didn't have to pay. Other than that, everyone else was beyond helpful and accommodating. We had a fantastic trip, and even met some new friends!
- Official Description (provided by the hotel):
- Ocean Hotel is strategically located in the hotel zone of Cancun, between downtown and the shopping centers, restaurants and many area attractions. It offers excellent all inclusive service with a marvelous view of the Caribbean Sea and Isla Mujeres. ... more less
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- Also Known As:
- Club Carrousel Cancun
- Hotel Carrousel Cancun
- Carrousel Cancun
- Ocean Hotel Cancun Mexico