We stayed over Chritmas and New year. This is a very strange hotel where you go down 5 steps to get into the lift to go up. On an evening you are not likely to see any body they all go out for meals, but in the morning coaches come in 2 or 3 at a time so the dining room is full of Mexicans sitting around after clearing all the food. The waiter would not even look at you they just ignore you. The food is very poor looks like it has been left from the meal before cold burgers and chips no alternative. Forget having paid for AI they do not use the remains of the pool bar, the snack bar is left lights on TV on but no staff. The drinks bar every thing is locked in cupboards below the shelf . We tried to ring our travel company but they would not allow calls to England our only way out was to pay 13500 pesos to change to Palm Beach which we would not do
- Official Description (provided by the hotel):
- "Who says you can't be smart and beautiful? Not me! I mix business and pleasure in a most delightful way: a downtown location, an ultra-hip decor and an Executive Floor with great facilities plus a swimming pool, Spa, fitness center and Beach Club access at the Oasis Palm. I'll even throw in a complimentary Smart Car for your stay - how clever is that?" ... more less
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- Also Known As:
- Oasis America Hotel Cancun
- Oasis America Cancun