the hotel, its bars and restaurants, the pool area etc is better than i had expected. a huge disadvantage is the bad service at the reception. our flight was delayed one day so we informed them that we would arrive one day later and if our pre-paid stay of 2 nights could just be transferred for one day. Was not possible although I don't understand why since 2 nights were pre paid and it was completely low season...
the beach area should be improved, no umbrellas. It might be US style to stay at a pool direclty at the ocean but Europeans want to stay at the beach too. Air condition was terribly cold in the room and could not be adjusted. we had to turn it off. Food was not too good.
- Official Description (provided by the hotel):
- Well located, with spectacular beach, mostly all the rooms looking for the ocean. ... more less
- Reservation Options:
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- Also Known As:
- Barcelo Hotel Cancun
- Barcelo Hotel Tucancun Beach
- Barcelo Tucancun Beach Hotel
- Tucancun Hotel
- Cancun Barcelo
- Barcelo Tucancun Beach Resort