It does look a little run down, but that didn't bother me.
The staff were lovely and very helpful with directions and suggestions. The room was big, clean and comfortable - all you need. We didn't bother using the self-catering stuff as food is so cheap in Mexico, there is no need!!! The Belgium restaurant attached, over-looking the lagoon was lovely, and the locals love to treat themselves to it. The breakfast was very basic - various breads, jam, butter, and cornflakes. But it is only a 10min walk to the centre of the hotel zone if you fancied something else for breakfast. Thoroughly enjoyed ourselves - but you do get what you pay for.. This is not a 5* extravagant hotel, but a very good budget hotel.
Oh, and in response to other reviews: we had no issues with hot water at all and the towels were changed once used, the AC worked perfectly, the door not only locked, but double-locked.
And the safety deposit box is at the reception and very safe - kept our passports, ipods and mt netbook safe the entire stay.
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- Also Known As:
- Celuisma Imperial Laguna Cancun Hotel Cancun
- Hotel Imperial Laguna
- Imperial Laguna Cancun