Overall we had a great experience, I though the service was excellent in all areas of the hotel, front desk, room service, pool drinks, buffets in the restaurants and concierge in general for reservations & amenities. All suites are sea facing and the view is not bad from any of them I believe. Our suite had a pool and sea view, it was great. This is an all inclusive hotel that means all food is taken care of. All the restaurants are pretty good, the italian in particular is excellent.
On the downside, wifi is a rip-off at $16 per day per device. They have a trap set in which they lure the customers to do their 2 hour property tour for timeshare with no obligations and in return they give you a coupon for a stay in any of their properties and free wifi for your current stay for 2 devices. Once you complete the tour without enrolling into any timeshare offers, they do give you the coupon for a 3 nights stay at one of their properties, which is nice of course only if you could go there. And wifi for 2 devices as promised, but the wifi only works in the lobby near the business centre and not in your room, boo haa! I recommend you do the tour only if you are really interested in listening to the timeshare offer which I thought wasn't bad - spending 10K or 25K total for timeshare for 5-10 years.
Have a good stay!
- Official Description (provided by the hotel):
- Grand Park Royal Cancun Caribe is an exclusive resort that stands out for its personalized service and vast gastronomy that will delight you with Mexican, Italian and Asian specialties. Admire spectacular turquoise shades on its extensive fine white sand beach. Let your senses be enchanted by amazing sunsets and the best view of the Nichupté Lagoon, while refreshing with a sophisticated cocktail in the Ekinox Lounge Bar. The fun is guaranteed thanks to our activities program and nightly shows for all the family! Live the Grand Park Royal experience in Cancun! ... more less
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- Also Known As:
- Grand Park Royal Cancun Caribe Hotel Cancun
- Caribe Park Royal Grand Cancun