We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Resort”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Grand Park Royal Cancun Caribe
Ranked #43 of 175 Hotels in Cancun
Certificate of Excellence
Iron River, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Resort”
Reviewed January 26, 2014 via mobile

Very nice Resort and we are enjoying our stay here still for a few more days.
Very good service from all employees here, food choices are plenty and good quality .
Pool area and Beach area are very nice with activities throughout the day if you choose so.
We have a Deluxe Beachfront room that is very nice.
Nice mix of quests from all over the world and various age ranges and very few rude idiots as well as very few bratty kids.
Very nice Resort that we will seriously consider returning to and we usually like to try other Resorts.

Stayed January 2014, traveled as a couple
Helpful?
1 Thank TomMayo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

6,553 reviews from our community

Traveler rating
    3,508
    1,941
    598
    259
    247
See reviews for
1,753
2,799
129
66
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,159)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Cedar Springs, Michigan
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 26, 2014

Just got back from spending 2 weeks at Grand Park Royal Cancun Caribe, the people are great and very polite, had great weather,food,drinks and the beach is great for long walks! The staff is really great especially Jeremy and Alex, they make sure everyone is having a great time! Check them out!

Room Tip: tell them you want it up high and over looking the ocean!
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank skinnyminnie2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 22, 2014

After spending just fours days at the Grand park royal cancun caribe I can honestly say my expectations were exceeded I didn't want to go home.

With its fantastic location to nearby shopping, restaurants and world famous clubs I'd defiantly recommend to anyone.

Such high standards the housekeeping staff always made the place look spotless and even surprised us with towels in shapes of teddy bears and even a rabbit. our spacious comfortable room had such an amazing view and what was most of all pleasing was that we did not get eaten alive by mosquitoes in which previously had in other hotels.

For those who enjoy being active there was many activities to do at the resort for all ages thanks to the sports and entertainment staff especially Alex we would like to thank for going out of his way to ensure we had a holiday in cancun never to forget!!

All of the A la carte restaurants were simply delicious especially the Italian in which Jose who served us was very attentive, friendly and clearly enjoyed his job.
Lucio at the lobby bar was very friendly and he made sure we always had a drink to hand and looked after my friends and I throughout our stay.

We couldn't ask for much more from our stay... Beautiful infinity pool, clean beach and great facilities. All in all definitely recommend to anyone.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Laurak1384
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chuck560217, Gerente at Grand Park Royal Cancun Caribe, responded to this review, January 23, 2014
Dear Trip Advisor
Thank you for your kindly comments. We are pleased to know that you have enjoyed your vacations in Grand Park Royal Cancun Caribe and we are delighted to have met your expectations. We are glad you enjoyed our atmosphere and variety of food since we work really hard to make our guests feel comfortable and make sure they have an amazing time with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 22, 2014

My husband and I stayed at the Grand Park Royal Caribe from December 6-13, 2013 and loved it! We would definitely stay at this hotel again and recommend it to friends and family. The hotel was very clean – people cleaning everywhere all the time. Most of the staff were very friendly. The timeshare people bugged us on our first day, but after that they left us alone.

Pool/Beach:
The beach was beautiful and ocean water was warm. There was a sand bar you could swim to, and always plenty of chairs. The pools were great too, one quiet pool with a swim-up bar, and one louder pool with games and activities. Just watch out for the cobblestones – can be tricky to walk on. We mostly sat by the party pool, as we absolutely loved the entertainment staff! Kenya, Caesar, Jeremy, and especially David! There was always something going on (trivia, volleyball, aerobics, etc) and even if you didn’t want to participate it was still fun to watch. Just don’t sit too close to the speakers – the music can get very loud. My husband and I won a couple games of trivia and one of our prizes was a free dinner at Senor Frogs (which is in walking distance). It rained a couple of days while we were there, but the entertainment staff brought the games inside to the lobby bar so people could still play and not be bored.

Restaurants:
La Concha – great for breakfast! We went there quite a few times. Menu is small but very good. We ate there for lunch only once – menu is mostly fish, so if you are not a fish person this is not the place for you.
Buffet – the buffet was great for breakfast – they have pancakes, waffles, cereal, fruit, basically anything you want! The omelet station was very good. Lunch was pretty good, but not the best selection. Dinner each night had a theme, so if you don’t like Mexican or Spanish food, make sure you don’t go that night! I always found something I liked, but my husband is more picky and wasn’t really a fan of the buffet.
El Oriental – you need a reservation and need to dress up. We only went once (my husband didn’t like it).
El Mirador – was AMAZING. We ate there 3 times! Make your reservations way ahead of time, because even if you go at 9am, they would be all booked for that night. Salad bar, entrees, and desserts were all delicious!
Pizza Corner – pizza by the pool! It was pretty good if you went when they just put out a fresh one. They always had a few different varieties.
El Jardin snack bar – burgers, hot dogs and nachos by the pool. Nothing spectacular, but great if you just wanted a snack before dinner.
Coffee bar (in lobby) – ice cream was very good! Coffee was good too but I was disappointed they did not have any iced coffees. Also they advertise as having “paninis” but they looked more like the pre-made sandwiches at a gas station.
The food is the reason we did not rate this hotel with 5 stars.

Room:
We loved our hotel room. We were in the main building on the top floor and had great views of the beach and party pool. When you went out the door you had a view of the quiet pool on the other side. Our only complaints about the room were the shower (not consistent hot water and pressure) and the glass sliding door rattled when the wind blew (which is constantly) and the floor got absolutely soaked when it rained.

All in all we loved this hotel and would love to go back someday!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dawn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chuck560217, Gerente at Grand Park Royal Cancun Caribe, responded to this review, January 24, 2014
Thank you very much for your review. I am very glad to read that you were satisfied by the service we provided and that you enjoyed your time here at the GPRCC. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange, Connecticut
2 reviews
Reviewed January 21, 2014

The hotel was amazing, the staff were consistently cleaning and always extremely friendly. There were always different activities to do by the pool every day and they ranged from non-athletic to athletic activities. The sports and entertainment staff were absolutely perfect, our trip would not have been the same without them, especially Kenia, David, Alex, Miguel, and Jeremy. These staff members should definitely be acknowledged. We all want to go back!

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norfolk, Nebraska
1 review
Reviewed January 20, 2014

My friend and I just returned from a week at this fabulous resort. The staff is very friendly and courteous, especially the sports and activities team. The beach front is second to none, as are their two pools. One pool is more family oriented than the other so you have a choice as to which one you want to lounge by, if that is your choice. There are on-sight tour companies that will help arrange your extra-curricular activities. Miguel Tapia of the activities team was super great in getting people to participate in the fun and varied activities. We had an all inclusive package and I wouldn't recommend going any other way. I hope to go back again.

Room Tip: Ask for a room to avoid small children or maybe younger couples who might be out at the clubs later...
See more room tips
  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BCinNE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chuck560217, Gerente at Grand Park Royal Cancun Caribe, responded to this review, January 23, 2014
Thank you very much for taking time out of your day to share your experience with future travelers. It is reviews like yours that make me believe that we are on the right path to achieve excellence. I feel very pleased to know that you enjoyed your stay with us so much and that we were able to help make your vacation a great one. We would love to welcome you once more here at the GPRCC..
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, CA
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed January 20, 2014

We had a great time at Grand Park Royal. Hotel is very clean. The beach is probably the nicest adjacent to a hotel we have stayed in - different shades of blue, shallow water for a long stretch, white sand, rarely any shell on the beach. We spent a long time in the water and walking along the beach. We also spent a lot of time in the pools and the jacuzzi. Location is great - close to shopping, nightclubs. Hotel staff is very friendly. Restaurants are also very good (would have preferred more seafood choices in the buffet).

Now on to negatives :
No free wifi anywhere in the hotel and wifi is very expensive.
Gym is not included in the all inclusive and gym facility is very small
Very little night time activity in the hotel. I have been to all-inclusives with cruise quality shows.
Room refrigerator stuffed only with water and cold drinks - no nuts, chips, alcohol.
Room service is prompt, but choices are very limited. I have seen much better.

Several negatives, but I still give it 4-star because of the pluses that made our stay really enjoyable.

Room Tip: Pick oceanfront rooms in newly built towers right next to the beach. You can literally walk on to th...
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SanJoseTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chuck560217, Gerente at Grand Park Royal Cancun Caribe, responded to this review, January 23, 2014
I would like to thank you for taking time out of your day to share your experience, I can assure you that our guests' suggestions are highly appreciated since we are always looking for ways to improve. I will be looking into the issues you mentioned so we can drop them to a mínimum. Thank you for choosing GPRCC, we hope to see you again some time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Cancun hotels
5.1 mi away
Smart Cancun by Oasis
Smart Cancun by Oasis
#41 of 175 in Cancun
668 reviews
0.9 mi away
Park Royal Cancun
Park Royal Cancun
#61 of 175 in Cancun
4,304 reviews
5.5 mi away
GR Caribe by Solaris
GR Caribe by Solaris
#25 of 175 in Cancun
3,137 reviews
Show Prices
Show Prices
Show Prices
5.0 mi away
GR Solaris Cancun
GR Solaris Cancun
#33 of 175 in Cancun
4,582 reviews
1.0 mi away
Dreams Sands Cancun Resort & Spa
2.4 mi away
Sandos Cancun Lifestyle Resort
Show Prices
Show Prices
Show Prices

Been to Grand Park Royal Cancun Caribe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Park Royal Cancun Caribe

Property: Grand Park Royal Cancun Caribe
Address: Blvd. Kukulcan Km 10.5 | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Business Hotel in Cancun
#33 Spa Hotel in Cancun
#34 Luxury Hotel in Cancun
#36 Top resorts Hotel in Cancun
#39 On the Beach Hotel in Cancun
#44 Romantic Hotel in Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Park Royal Cancun Caribe 4*
Number of rooms: 344
Official Description (provided by the hotel):
The most exclusive Cancun All-Inclusive experience is waiting for you! Sunny days, white-sand beaches and spectacular views of the turquoise Caribbean Sea are just a little of the many things you'll enjoy by staying at Grand Park Royal Cancun Caribe. Boasting beachfront location, right in the heart of the Hotel Zone, our All-Inclusive family resort in Cancun promises an unforgettable stay in the most popular and exciting destination of the mexican Caribbean. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Hotels.com, Orbitz, Booking.com, Agoda, Travelocity, HotelsforEveryone, Cheap Tickets, HotelQuickly, Hotwire and getaroom.com so you can book your Grand Park Royal Cancun Caribe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Park Royal Cancun Caribe Hotel Cancun
Caribe Park Royal Grand Cancun

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing