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“Amazing trip”

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Grand Park Royal Cancun Caribe
Ranked #40 of 182 Hotels in Cancun
Certificate of Excellence
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing trip”
5 of 5 bubbles Reviewed November 1, 2012

This resort is beautiful, service was the best. All the staff were helpful and friendly specially the bartenders Roberto and Juventono at the premier bar!!! Entertaiment staff were very nice too. They had music requests, bingo, guessing games, at night we loved kareoke and the magic show. Monique was our favourite, we had wateraerobics with her and beach volley.
Food were delicious, they have 2 speciality restaurants El mirador (italian) and The Japanesse. The main restaurant had everything, fresh fruit in the morning and many choices at night. They also have pizza corner and the snak. Cafe Sole with Gelato and coffe!!!!!!
Pools and beach were the best.
Very Highly recommended.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joanna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6,257 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,122)
Date | Rating
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English first
Melbourne, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 1, 2012

We have visited this resort 4 times over the past 10 years. It has gotten better each time. The staff is very helpful. Food is good. Not everything was perfect , but the staff worked on any small problems we had. Leticia and Diana from Royal holiday are great, and will whatever it takes to our even better.

Room Tip: Try to stay in the royal tower , worth the upgrade
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jamesh900_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 26, 2012

It was our first vacation to Mexico and an all inclusive. Cannot speak highly enough of the resort, staff and all of the inclusions. Great location for proximity to shops, markets and night life. The entertainment staff make the resort even more so enjoyable.

Room Tip: All of the rooms from the 3rd floor up have fully uninterrupted views.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Liz M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Springs, Colorado
1 review
5 of 5 bubbles Reviewed October 25, 2012

Just returned from 8 days at the Grand Park Royal with my friends and we had an wondeful time.
We really enjoyed the premier pool, with beds, no loud music, a bar right next to the pool. We made brazelets with Monique from the pool staff and we also played dominoes. We didnt try the main pool but they had beach volley and trivias. No shows at night just lazy games.
Food was fantastic. Italian restaurant was amazing.
Beach was beautiful and clean.
We hope to come back next january!!

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mariah P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wainwright
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed October 25, 2012

excellent hotel, very nice rooms with so much to do with the family. also monique of the entertainment staff was excellent thanks for the great time. From the first day we walked into the hotel they made us feel warm and welcome. Would highly reccommend this resort to other families to visit! Thank you again!

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank jason d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed October 25, 2012 via mobile

We went for our first time to Cancun and this place was amazing. We were so happy with the price the staff the food and overall the hotel. Everything was great. Make sure you go to the rooftop bar. It's the best.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aoife j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mahomet, Illinois
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 23, 2012

Just returned from a seven night trip October 6-13 and had a great time! From the time we checked in the staff and overall service was excellent!

Rooms: We booked a Garden view room and upon arrival checked in and went to the room. The room view was mostly palm trees with a piece of the ocean and partial pool. On the second day my husband surprised me and upgraded us to the Royal Towers. The Royal Tower rooms are very spacious with ocean front views and easy access to both pool areas. You are literally right on the beach. However, one of the couples we were traveling with had a fourth floor Deluxe Ocean View room in the older tower. After seeing their room, if we had to do it all over again I would upgrade to a 4th floor or above Deluxe Ocean View even with the smaller somewhat outdated room. The view from the balcony was AMAZING!!!!

Food: Overall we had no complaints about any of the food we were served at any of the restaurants, including the buffet.
El Mirador: Some of our favorites, Cream of Broccoli w/Gorgonzola Cheese soup, Lasagna & the Salmon!!
The Oriental: We had a group of ten and they would always bring us out trays of assorted appetizers to start. Which were all delicious! If you ran out of something they would bring us more. Our favorite entree here was the Salmon. If you can get Amandy as your server she is excellent!!!
La Concha: Everything was great at breakfast and lunch. We were especially happy with how well they prepared any request for made to order eggs and they would also bring us bacon if we asked.
El Jardin, Cafe Sole & the Pizza Corner: Were all great little places to grab a snack or a quick bite to eat. The Gelato is a must try in Cafe Sole!!!

Also a quick note about the drinks. We have read reviews saying the drinks are watered down. We didn't have any issues with that at all. In fact if you're right there you can see they don't water them down. Higher end brands are available but you do have to ask for them. Two beers on tap, Corona & Negra Modelo.

The Staff: They were the ones that took the trip from a 4 to a 5 for us! They were always there to help and ready to serve! It was amazing how hard working they ALL are. I'd like to shout out to a couple people who made our trip extra special, Juventino (Casanova)/adult pool, Estban (SteveO)/activities staff, Carlos/activities staff, Adrianna/hostess for buffet & so many more!!

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CDRyan32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Park Royal Cancun Caribe

Property: Grand Park Royal Cancun Caribe
Address: Blvd. Kukulcan Km 10.5 | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Business Hotel in Cancun
#32 Spa Hotel in Cancun
#33 Luxury Hotel in Cancun
#34 Top resorts Hotel in Cancun
#37 On the Beach Hotel in Cancun
#44 Romantic Hotel in Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Park Royal Cancun Caribe 4*
Number of rooms: 344
Official Description (provided by the hotel):
The most exclusive Cancun All-Inclusive experience is waiting for you! Sunny days, white-sand beaches and spectacular views of the turquoise Caribbean Sea are just a little of the many things you'll enjoy by staying at Grand Park Royal Cancun Caribe. Boasting beachfront location, right in the heart of the Hotel Zone, our All-Inclusive family resort in Cancun promises an unforgettable stay in the most popular and exciting destination of the mexican Caribbean. ... more   less 
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Also Known As:
Grand Park Royal Cancun Caribe Hotel Cancun
Caribe Park Royal Grand Cancun

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