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“ENTERTAINMENT STAFF MADE THE TRIP AMAZING!!!”

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Grand Park Royal Cancun Caribe
Ranked #41 of 177 Hotels in Cancun
Certificate of Excellence
Reviewed April 9, 2011

Me and 2 of my girlfriends stayed at the Cancun Caribe from April 1st to April 8th, 2011.
The weather in Cancun was perfect all week, nothing but Sun.

The Food at the buffet was good for breakfast and the occassional lunch and dinner! We spent most of our time at the activities pool. We had so much fun laying around the pool watching some of the games and participating in others. BASTA was our favourite. Maria, Arturo, Diego, Andres and Carlos were the best animation staff i have ever had the pleasure of meeting. They work very hard to make all the guests happy and enjoy their vacations. If you end up going to this beautiful resort, please take the time to participate in their well thought out activities. They take so much time and effort in to making sure everyone is having fun....and we always did.

The Pizza bar was also soooo good. Always fresh, the man who makes the pizza has been working there for 3 years and knows exactly what he's doing..dont forget to tip him ;)

As far as the bars go, the bartenders always remember your name and drink, Erik, Francisco, enrique and Rico were all so nice. Everybody works very hard at this resort. Its super clean.

The only complaint that we had with this resort was the front desk...They were absolutely useless people...rude doesnt even begin to describe them. So hopefully, you do not require their assistance throughout your stay, you may a well be talking to a brick wall!!!!

I recommend this resort to Singles, Families, Couples and Spring Breakers, we had such a great time and hope to go back soon to re-unite with the amazing staff!

Room Tip: All the rooms were Gorgeous
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  • Stayed: April 2011, traveled with friends
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1  Thank tinav17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,785 - 3,791 of 7,203 reviews

Reviewed April 5, 2011

The Cancun Caribe was amazing. There is not a bad suite in the house. We stayed in a "Gardenview" room well to our surprise it faced the pool and still had a view of the ocean.The staff is there to be sure you enjoy your stay. Take part in activities provided by the entertainment staff and do go out with them for nights in downtown. They will offer you a wristband for $35-$55 to go to a nightclub of the evening these are a blast and are open bar. My husband and I met amazing people this way or even just hanging out by the pools :) The staff is always cleaning around the resort and housekeeping is great. 24 hr room service is available too. One downside..all restaurants even buffet require men to have shirts w sleeves and some require long pants as well, so just prepare. I wish someone would have told us this before lol but it was still a beautiful experience.

Room Tip: Streetside rooms may be noisy from bar across st
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  • Stayed: March 2011, traveled as a couple
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3  Thank veroocasalt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2011

My wife and I have been to Cancun for the past 3 years. The two previous years we stayed at The Gran Melia and this year we stayed at The Park Royal Grand. To be very honest with you it is a coin flip as to which we like better. However, this year there were issues with dinner reservations but once those were rectified this place was wonderful. I'll tell you this, you'll never find a nicer staff. The food at El Mirador was good, the buffet was great for breakfast and lunch and other stops like the deli and snack bar were great little ammenities. We stayed by the infinity pool as it was much more quiet. All in all the trip was very enjoyable and we would go back.

Room Tip: Go Premier Oceanfront Room.
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  • Stayed: April 2011, traveled as a couple
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1  Thank black027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2011

The rooms, restaurants, pools, grounds were all kept up very nicely. I was amazed by how friendly and helpful the staff was. The entertainment staff was especially fun. The food was pretty good. You can't expect 5 stars when it's all inclusive. The Italian place was our favorite. Hard to get reservations though. My biggest and only complaint were the beds. They were so hard, we woke up every morning stiff and feeling like we were beat up in our sleep.

Room Tip: It doesn't hurt to ask for an upgrade.
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  • Stayed: March 2011, traveled with friends
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Thank mteagard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2011

Our stay was 3/29 to 4/4. We had our teens with us.

I Liked:
Medium sized resort - you get to know everyone from staff to guest. Friendly!
Huge beach - miles and miles to walk and just look at
Bars - These guys know how to pour drinks, are fast and are happy to see you happy
Liqour selection - good brands and several tequilas to choose from!
Deli - sandwiches to go for day trips, gelato / coffee, open until 11pm
Two Pools - one for entertainment (staff is fun) and one for laying back...
The Sunset Lounge over El Mirador - almost vegas like
Food: Good - Not Great, but good. I never came up short in finding a number of choices. There was always a something a little special worth a try.
Staff - happy, efficient, working hard all the time - their biggest asset!

I would like:

To book the asian and Italian restaurants when you check in, or in advance instead of just 12-3pm each day. Even if you have to limit the number of nights per stay, let us plan instead of scrambling and feeling locked out.

Dancing - We don't need much.. a good ipod mix, a little space in the bar... Not all of us want to head to the "clubs" and grind with 20 year olds.

More beach / pool chairs: We never went without per se... (once we had to take some chairs near the pizza hut for a bit. Everyone was so manic about finding a place that towels were out in force by 7am. If I had one major suggestion for the hotel: they need to take advantage of the huge beach and add like 20 Palapas out there. that would make it amazing!

Room Tip: There are 4 buildings - all rooms are ocean view.
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  • Stayed: April 2011, traveled with family
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1  Thank JNSK_IL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2011

The resort was excellent. The staff are warm and welcoming. Everything you need is at your finer tips the food, entertainment, and shopping, are all available on site but if you choose to go on an excursion there are representitives available to arrange every detail! I do want to mention how grateful we were for the entertainment staff Maria, Diego, Andris, and Carlos they are so kind and personal always working hard to make sure your experience is enjoyable!

  • Stayed: March 2011
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Thank AndriaPetrySiage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2011

The hotel is the perfect size. The staff is very friendly and accommodating. The swim up bar at the infinity pool is a fantastic way to meet people and drink the afternoon away. The beds are a little bit hard. It is a beautiful property and EXTREMELY well maintained and cared for. The food is just alright, however I don't have high expectations for all inclusives. You should certainly eat at La Concha, the a la carte restaurant for breakfast and lunch. It is the only place you will find bacon and french fries. The service there is extraordinary as well. Skip the buffet for breakfast.

Make sure you bring PLENTY of your own sunblock. The little store they have charges anywehre from 23 to 29 us dollars for sunscreen and they ONLY take cash!

  • Stayed: April 2011, traveled with friends
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2  Thank TBehnam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Park Royal Cancun Caribe

Address: Blvd. Kukulcan Km 10.5 | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Business Hotel in Cancun
#32 Luxury Hotel in Cancun
#32 Spa Hotel in Cancun
#35 Top resorts Hotel in Cancun
#37 On the Beach Hotel in Cancun
#44 Romantic Hotel in Cancun
Price Range: $218 - $609 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Park Royal Cancun Caribe 4*
Number of rooms: 344
Official Description (provided by the hotel):
Grand Park Royal Cancun Caribe is an exclusive resort that stands out for its personalized service and vast gastronomy that will delight you with Mexican, Italian and Asian specialties. Admire spectacular turquoise shades on its extensive fine white sand beach. Let your senses be enchanted by amazing sunsets and the best view of the Nichupté Lagoon, while refreshing with a sophisticated cocktail in the Ekinox Lounge Bar. The fun is guaranteed thanks to our activities program and nightly shows for all the family! Live the Grand Park Royal experience in Cancun! ... more   less 
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Also Known As:
Grand Park Royal Cancun Caribe Hotel Cancun
Caribe Park Royal Grand Cancun

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