We just returned from this resort on Saturday March 19. We are a young family (two children ages 6 and 4) and traveled with another family (children ages 12 and 8). Although it was US College Spring Break - they weren't too rowdy most of the time. This hotel is small and on the more expensive side for all inclusives so there weren't tonnes of college partiers there, although there were a few.
The hotel is spotless in all areas. It is totally well taken care of and isn't showing an signs of age.
The room we had was in the Premier Tower and on the second to top floor. The view was amazing of the whole beach and ocean.Our friends' view was slightly obstructed by a wall, but still beautiful none the less. The bathroom shower was very nice with a rain style head and two jets coming out of the wall.
We spent most of our time at the larger of the two pools which had the activities at it. The activity staff as many people have commented are fantastic. The bartenders are very good and it's super busy so they work hard. The drinks were not watered down at all, in fact some were quite strong! In order get your choice of loungers at the pool(s) you need to place towels on them by 7:30 or so in the morning - but this is usual for most all inclusives in high season. The water is very cold but our kids loved it anyway!
There is a little kids' play area by the end of the pool and although it's fairly budget, there is a trampoline and swings as well as hammocks that the kids loved. The tramp is modern with the netting around it.
The beach is very well groomed and clean. There is a lifeguard on duty during the day and he works hard to make sure people are swimming within the yellow flags. The waves are strong, but our kids were able to play in the shallow areas and were comfortable with the water.
The food was excellent. We ate at the buffet most times with the exception of El Mirador (the Italian) and La Concha (the poolside restaurant). It is a pain that you have to line up fairly early to get a reservation time at the italian place - we were in line second and still didn't get our choice of time as 'management' reserved the entire 8pm slot. A bit disappointing, but the meal was well worth adjusting our schedule. A note: if you want babysitting in the hotel it's expensive - $15 per hour for two children until 10:00 and then $25 for two children hourly. The ekinox lounge on top of the italian place is nice, limited to those over 22 years old which is nice during spring break as most of those rowdies didn't go there!
The buffet was excellent and there was always a good variety of foods. I've travelled to several all inclusives in Mexico and in Cuba and this was very well done. Any restaurant gets boring after a week but this one tries hard to have a good variety. Food is alwyas brought out fresh and the food service areas are kept spotless. There was always a good selection of simple foods for the kids if they were picky eaters (hot dogs, cheese quesadillas, plain or cheese pasta, ham and cheese sandwiches, fresh fruit, simple desserts, cereal, veggie sticks), I ate salad every day at lunch (someone mentioned not finding salad there, but I ate lots!) topped with delicious toppings such as chick peas, celery, nuts, cheese, beets, snow peas, jicama, carrots etc. There was always a selection of meats done in a variety of ways. There was also always a vegetarian main meal in addition to all the side dishes. For breakfast the main things were the usual - omlettes, eggs, sausages (no bacon though!), waffles and pancakes. There was also yogurt in individual pots, fruit salad, sliced fruit (pineapple, watermelon, papaya, two kinds of oranges, grapefruit), and a variety of buns. At lunch the buffet was loaded with deli meats, cheeses, buns, salads, as well as a nice selection of hot dishes. There was always two soups available also. The 24 hour ice cream and sandwich bar is nice too - the sandwiches are freshly made and tasty. The ice cream (gelato I think) was delicious and a hit with all the kids!
Cancun itself is a noisy and bustling tourist site which is noisy at night. It never bothered my kids, but sometimes I had a hard time sleeping due to the club noise across the road - ear plugs would solve this and it's not the problem of the hotel - there are clubs all the way along the hotel zone!
The hotel offers 24 hour room service and stocks the in room bar daily with two of each pop, two coronas and 4 waters. All of this is included which is sometimes an additional charge in all inclusive resorts.
As another review says, they want to charge for internet, but on our deck we were able to get free wireless from the next resort over. Charging for internet these days is a bit ridiculous in my opinion!
The staff are all friendly and will make all efforts to make sure you are well taken care of. I think it's a great value at this hotel and worth going for sure!
- Official Description (provided by the hotel):
- Grand Park Royal Cancun Caribe is an exclusive resort that stands out for its personalized service and vast gastronomy that will delight you with Mexican, Italian and Asian specialties. Admire spectacular turquoise shades on its extensive fine white sand beach. Let your senses be enchanted by amazing sunsets and the best view of the Nichupté Lagoon, while refreshing with a sophisticated cocktail in the Ekinox Lounge Bar. The fun is guaranteed thanks to our activities program and nightly shows for all the family! Live the Grand Park Royal experience in Cancun! ... more less
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- Also Known As:
- Grand Park Royal Cancun Caribe Hotel Cancun
- Caribe Park Royal Grand Cancun