I just came back from Cancun this evening and I remembered this site and wanted to write my review. I traveled with my boyfriend and 2 friends and we got adjoining rooms. My friend who booked everything got a very good deal on a week long trip from her vacation package that she has. For the amount we paid it was a very good bargain. She booked everything with Mr. John Pierre. He arranged for us to have a personal driver pick us up from the airport. We were actually booked at Suites Brisas Condominiums, but when the driver dropped us off there, John Pierre came down and told us he was driving us to our rooms. We assumed that we were still staying at Suites Brisas, but he drove us to Cancun Plaza (apparently he owns and rents in both resorts) which was 2 hotels down. Suites Brisas was definately not as nice as Cancun Plaza -- so they upgraded us for whatever reason and we had no complaints. One thing that bothered me was that there did not seem to be a front desk, reception or anything... it would have been helpful. We were nervous because John Pierre never asked for any ID or anything like that, we never even checked in or gave a credit card. We could have been anyone. But anyway, we got to our rooms and they were very nice. We had some ants but it was not bad, only in the kitchen. Other than that, we had problems with the shower in one room... it seemed to make water come out the top and flood everything because of the shower head, but we called John Pierre and he fixed it immediately. Also in one room, the toilet wouldn't flush, John Pierre fixed it immediately. We had a problem with one door but didn't want to bother John Pierre... the keys he gave us for one room were not the correct ones -- but since our rooms were joined we just shared keys and a door. He was a very nice man and didn't want to be a bother to him. The pool and beach at this hotel were absolutely amazing. The cleanest and most wonderful I've seen. The poolside bar had great drinks and food for very inexpensive prices. We ate there for dinner 2 times. The housekeeping came every 2 days and she brought plenty of fresh towels and made our beds. The 2 convenience stores in the complex are great... the woman in the pool area one is a sweetheart. We just adored her. The only other thing I can think of is that our TVs didn't get more than 12 channels... but I'm not sure if that is normal in Cancun. Everything was fantastic for the price. With any problems, you could just call John Pierre and he'd be there as soon as possible. We would definately stay with him again. Cancun Plaza is great! Quiet, peaceful, would definately stay again.
- Official Description (provided by the hotel):
- The resort has 140 suites in front of the best beach in Cancun on the hotel zone. We have two pools, one for adults and one for children, both watching the sea. We also have a palapa bar, laundry and Deli, in short, everything you need to enjoy a pleasant stay in Cancun. ... more less
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- Also Known As:
- Cancun Plaza