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“Very happy with our stay... Would not hesitate to stay here again!”
4 of 5 bubbles Review of Bsea Cancun Plaza

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Bsea Cancun Plaza
Ranked #37 of 121 Specialty Lodging in Cancun
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Very happy with our stay... Would not hesitate to stay here again!”
4 of 5 bubbles Reviewed August 12, 2013

We needed a hotel for two nights on very short notice, and found this hotel through an Internet search. The rates were reasonable, and we definitely didn't want an all-inclusive, especially after my entire family got sick at the previous one we stayed at.
We did have a bit of a hard time finding the hotel, because its not really located at km 20.5 in the hotel zone, and we were looking for BSEA, not Cancun Plaza... But nevertheless, we finally found it, and we're sure glad we're here!
Check-in was a breeze, and we were invited to relax by the pool until our room was ready at 3:00 PM (we arrived really early, around 1:00 PM). The pool is in a courtyard in the middle of the hotel, and its an infinity pool that overlooks the sea. Absolutely gorgeous!
Please note that this is an older hotel, so it's not shiny and sparkly like the newer ones farther down the strip, but it is spotlessly clean and very well kept. The best part of the pool is that food and beverages are not permitted in the pool or near the pool, so you don't have nasty floaty things in the water like we've experienced at some all-inclusives.
The restaurant impressed us so much after our previous experience at an all-inclusive... The tables were clean and polished, the glasses and cutlery were sparkling clean, and we had THE BEST waitress, an lovely middle-aged woman who was so sweet & kind to my baby daughter (who was not feeling well & kind of cranky). We had cold beverages (not warm, like elsewhere), excellent guacamole, and a fabulous wood-fired pizza. The pizza was so good that we returned to the restaurant later in the evening for dinner, so we could order another! Again we encountered great food, AAA+ service, and wonderful wait staff!!
Our room was spotlessly clean, nice comfy beds, air conditioning that works very well, great view of the sea from our window... Again, really happy with our choice, especially for the price we paid (about $76 US per night.)
Would not hesitate to stay here again in the future, and will definitely recommend this hotel to our friends.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jared28m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bsegroup, Manager at Bsea Cancun Plaza, responded to this review, September 2, 2013
Thank your for your time in review this property, your notes are very helpful for future stays

We love to welcome in your next visit to Cancun
BSEA CANCUN PLAZA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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259 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (25)
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English first
Boca Raton, Florida
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed April 25, 2013

great view, nice size pool, rocky beach, and lots of people on high season, but still does the job if you are looking for a place to crash and if you are on a tight Budget, we visited our friends that stayed there for a week and we will be there everyday with them for a few hrs, still an OK place but miles apart of what an all inclusive can get you for just a few bucks more.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GMOLINA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bsegroup, Manager at Bsea Cancun Plaza, responded to this review, September 2, 2013
Thank your for your time in review this property, your notes are very helpful to get better every day...

We love to welcome in your next visit to Cancun
BSEA CANCUN PLAZA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mentor
Level Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed April 21, 2013

All, please be aware that you have a choice of managers at Cancun Plaza Condominiums! Do not be misled by management groups who say they exclusively rent rooms at Cancun Plaza. This is untrue! You have a choice of managers depending upon who the OWNER of the room has contracted with! Read the reviews and you'll see which manager rents the nicer rooms! Our manager is Carmen Bianca at www.condosurfers.com. Our room is 4203, and is updated with a new kitchen, new Queen beds, new air conditioning, a balcony and new TV and DVD. If you get a cheap room, you will have a cheap experience!

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank mk25900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bsegroup, Manager at Bsea Cancun Plaza, responded to this review, September 2, 2013
Thank your for your time in review this property, your notes are very helpful!

We love to welcome in your next visit to Cancun
BSEA CANCUN PLAZA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 bubbles Reviewed March 26, 2013

I booked this hotel at the airport and it was recommended to me as the only hotel on the beach strip that was not all inclusive. How much I regretted having trusted the airport travel agent! My room was dirty and taps broken in the bathroom. I went to the hotel reception to ask for another room. They said they were booked up - a flat lie - and could not help. Then I asked for at least clean bedsheets, since mine were obviously used. They said the cleaning staff had gone home and they could not help me! I protested vociferously, pointing out that they must have their sheets somewhere in a cupboard since the cleaning staff hardly takes the sheets offsite when their shift is completed. The hotelier responded that he did not know whether there might be clean sheets on the promises and also made no moves to look for them. I said I wanted my money back and change hotels and he refused. I said your rooms cannot be worth more than 30$, while I had paid 80$ and he agreed, but again said there was nothing he could do. I went back to my room, depressed, thinking of what to do. After an hour or so, the hotelier came by and took a look at my bedsheets. He agreed they were used and dirty. 30 Minutes later he came back and brought fresh ones. I stayed for that one night and checked out early the next morning. Never want to return here! Also, since there is a lot of wind in this area and the isolation of the windows is not good, there is always a draft in the room and it is quite noisy, including in the night.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Mimicri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bsegroup, Manager at Bsea Cancun Plaza, responded to this review, March 28, 2013
Thank you for your time in review your stay, we highly recommend to make sure you check in direct at BSEA front desk, this way we can support your request or any other issue. We hope to welcome you again and the opportunity to show you our service.

Regards
Bsea Cancun Plaza
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Travelers are raving about these Cancun hotels

Cleveland, Ohio
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed March 7, 2013

After staying for week in Playa del Carmen, upon arriving to airport for return flight home, we found it was cancelled. Stuck in Cancun for night, we really wanted to find hotel on beach for reasonable price... all nearby beach hotels were $300+ per night. Taxi porter at airport knew about Cancun Plaza... $100 night but need to pay cash. We were skeptical, but I'm so glad we went to this place!! Room was dated and could use an update, but it was clean. Commen areas were outstanding, beach was clean, restaurant was excellent, even had free wifi! If you expect resort service, go pay resort prices. If you want a great value on the beach, this is it. WE WILL BE BACK!!! THANK YOU!!!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Phil P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bsegroup, Manager at Bsea Cancun Plaza, responded to this review, March 28, 2013
We thank you in advance for your time in review our property, we will love to welcome you again in your next visit to Cancun.

Regards
BSEA CANCUN PLAZA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed January 27, 2013

When we arrived in Cancun we did not have a hotel lined up because we wanted to survey the area first. Hotel Zone (where all of the resorts are) was filled with beautiful places to stay right on the beach. However, most of those places started at like $150. Perhaps this was because of spring break - i don't know. A local woman recommended Cancun Plaza ($100/night) to us and even escorted us there. When we arrived the apartment building was being renovated so there was scaffolding all around. Other than that everything else was beautiful. The Condo sits on the beach so you can literally walk from your room down onto the beach or you could just sit on the edge of the infinity pool and gaze at the ocean. We were shown two rooms. One at a high floor which had an Amazing view (balcony) but limited space and one on the ground level which had an amazing view, great ventilation and lots of space. We chose the first floor. This is NOT a hotel so there is no room service, however there is a great restaurant and a small store for your needs. They do have someone come in and clean the rooms for you daily. We only stayed here two days because we were booked at a resort down on the riviera but we did not want to leave when it was time to go. The next time we go back to Cancun we will definitely be at Cancun Plaza!!

  • Stayed March 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Br0wnb0mbshell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bsegroup, Manager at Bsea Cancun Plaza, responded to this review, February 15, 2013
Thank you for your time in review Bsea Cancun Plaza, we will do our best to welcome your again.
Regards
Manager
Bsea Cancun Plaza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed December 30, 2012

The management of this condo located in apartment 2106 is rude, ignorant and do not have any kind of costumer service attitude. The room we got, was dirty, old and in poor conditions overall. Please do not stay in this condo you will regretted.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Pau_vazq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bsegroup, Owner at Bsea Cancun Plaza, responded to this review, February 12, 2013
Thank you for your review, is important for us to inform that we have new management group cal Bsea Cancun Plaza they are profesional with many years in this business, look for Bsea on your next visit to Cancun.

Look forward to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bsea Cancun Plaza

Property: Bsea Cancun Plaza
Address: Boulevard Kukulcan Km 20.5 | Hotel Zone, Cancun 77500, Mexico (Formerly Cancun Plaza Condo Hotel)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #37 of 121 Specialty Lodging in Cancun
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bsea Cancun Plaza 3*
Number of rooms: 60
Official Description (provided by the hotel):
The resort has 140 suites in front of the best beach in Cancun on the hotel zone. We have two pools, one for adults and one for children, both watching the sea. We also have a palapa bar, laundry and Deli, in short, everything you need to enjoy a pleasant stay in Cancun. ... more   less 
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Also Known As:
Cancun Plaza

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