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“it's okay.”
Review of Plaza Caribe Hotel

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Plaza Caribe Hotel
Ranked #95 of 175 Hotels in Cancun
miami
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“it's okay.”
Reviewed June 30, 2014

It's okay. The A/C works and it is close to the bus terminal. It also has a small gym if you are interested. Just stay away from the hotel restaurant. The food is no good. Good for a one night stay on your way to someplace else.

Stayed June 2014, traveled with friends
Helpful?
Thank latintravelerMiami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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319 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Oslo, Norway
Level 6 Contributor
233 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
Reviewed June 29, 2014

there is only one positive thing about staying at this place: if you have an early flight out of cancun it is directly in front of the ADO bus station. the rest...i have stayed here several times and it seems to just be getting worse and worse, the rooms havent been renovated in 30 years and the pool is either out of order or filthy. the restaurant is the worst part. i ordered a filet mignon and got a ribbeye, because the cook decided since he had no fillet mignon left, that he should chose for me! I SENT the food back and ordered some overpriced chile relleno. no, both hotel and restaurant need better management and serious refurbishing.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fabiofort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Cancun hotels

Holland, Michigan
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 3, 2014

I stay here every time I need to overnight by the bus station. It's quiet which is hard to find in that area. Safe, clean and convenient. Nice restaurant attached.The parrots are a nice touch. Great spot.

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jill Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level 5 Contributor
60 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed April 10, 2014

The sole reason I picked this place is the proximity to the ADO Bus Terminal, it's just next door. The place got only mediocre reviews on TA, however I think it was better than expected. Maybe because I had very low expectations. It's close to a street with some touristy restaurants and bars and 7-11 like stores left and right. The rooms are average size and pretty clean and more on the modern side. It's not a 4* hotel for western standards but really good enough to crash one night. The staff was helpful in changing my room to a better one.

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Service
Helpful?
2 Thank Marcel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Catharines, Canada
Level 6 Contributor
115 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed April 10, 2014

We needed a hotel close to the bus station for rest before a flight out of Mexico the following day. This hotel was conveniently located but had seen better years. Run down and in need of upkeep is the best way to say it I think. Lights burned out in the room, lampshades stained, no hot water and two towels for two guests.

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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Randy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level 3 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 13, 2014

We stayed here for two nights in early Feb as we were starting a tour of Central America and it was the hotel used by the tour group.
The hotel was fine - a little unconventional by western standards in terms of the bathroom/shower situation but otherwise it was fine.
The room was clean, the air con worked well (and boy did we need it) and there was water supplied which was great.
The ADO bus stop across the road makes this a really handy location - if we'd realised earlier just how easy it was to catch the ADO bus we'd have definitely caught the bus to the hotel rather than got a private transfer. It's walking distance to some good food and there are plenty of convenience stores around
The wifi could be a bit patchy but overall it was okay and the pool looked good.
The hotel was quite noisy and there appeared to be a school group there rehearsing their drama play, which made for some interesting noises! But it wasn't a big deal.
I wouldn't be booking this hotel for more than a few nights and definitely not for any romantic holidays, but for our purposes it suited us just fine.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emma R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 15, 2014 via mobile

Terrible/rude customer service. Room smelled really musty and mouldy. Badly designed bathroom that allow other guests to see you using the toilet through the shower glass... I could go on. Conveniently close to the ADO bus station so we should have just caught the bus straight out of Cancun.

Stayed February 2014, traveled with friends
Helpful?
1 Thank Rex N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Plaza Caribe Hotel

Property: Plaza Caribe Hotel
Address: Av. Tulum con Av. Uxmal Lote.19 Smza.23 Calle Pino s/n | In front of ADO bus station, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #95 of 175 Hotels in Cancun
Price Range (Based on Average Rates): $
Hotel Class:3 star — Plaza Caribe Hotel 3*
Number of rooms: 134
Official Description (provided by the hotel):
The Plaza Caribe hotel is located in the city center of Cancun, surrounded by main avenues where you can take transportation to travel around the city and hotel zone where the beaches are located, only 15 minutes by bus. You will find local businesses, pharmacies, restaurants, supermarkets, banks and government offices just a few steps from the hotel, being located directly in front of the ADO bus terminal and only 30 minutes from the airport we are the best option for those who come for business or to explore the city. ... more   less 
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