New Owners, some of the same employees. Everyone went out of their way to make us comfortable and happy. Our air was not working and they had someone working on it within the hour and get it fixed. This is not for someone who wants a 5 star experience of water sprayed lightly on your face with a massage or choice of sleeping pillows. (Although new mattresses were being delivered when I left) There are not large pools, fighting for beach chairs, or having to walk 1.2 mile to get to the beach. It is simple, beautiful, and charming. Yes, the owners could put some money into the property for upkeep. There were new pool chairs, but small things will have to be done to make sure upkeep keeps up with the times. Staff is great and attentive. We love it! There are stairs.
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- Also Known As:
- Avalon Baccara Cancun Hotel Cancun
- Avalon Baccara Hotel Cancun
- Avalon Baccara Resort Cancun