My boyfriend and I stayed at this resort in July 2001. It was by far the worst vacation we have ever taken. We have traveled around Mexico a number of times and we are vary familiar what is acceptable. This resort was flooded with bugs. They encompased the counters, were in my clothes, the were everywhere, and they left the marks to prove it! The bites they left were awful. We were on the ground floor and could not lock our patio door because the rust had simply been painted over. The toilet wouldn't flush more than once ewvery three hours so we had to consult with each other if we had to go to the bathroom.
We requested a number of times to move to another room but they refused which we couldn't understand because there was no one at our resort. NOBODY.
The menu was set for lunch and dinner. It was entirely in Spanish! We had to order from the same 10 options twice a day. The food was horrible!!!
The staff was ok. however don't waste your time trying to talk to the front desk. They were very rude, unhelpful, and quite frankly useless.
Please avoin the "Avalon Bay" at all costs!!!
- Reservation Options:
- TripAdvisor is proud to partner with Cancelon so you can book your Avalon Bay Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Avalon Bay Hotel Cancun