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“How I fell in love in the Casa Turquesa hotel...” 5 of 5 bubbles
Review of Hotel Casa Turquesa

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Hotel Casa Turquesa
Ranked #68 of 181 Hotels in Cancun
Certificate of Excellence
Fort Lauderdale, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“How I fell in love in the Casa Turquesa hotel...”
5 of 5 bubbles Reviewed June 4, 2010

I went to Cancun for business, stayed in the Casa Turquesa, and ended-up falling in love with the most beautiful girl in the world. We got married one month after that. I am the happiest man in the world, and I want everyone to know. My new wife is the most beautiful, loving, intelligent, generous person in the world, and she changed my life forever.

That is the short story of the most intense month in my life, and it all happened around the Casa Turquesa. I am not saying that the same thing will happen to everyone that stays here, but it happened to me…

The hotel is an exclusive boutique property, ocean front, with great food service, and a great beach. It offers large, comfortable rooms with Jacuzzi, great views, etc. It has original art all over the walls, and many original sculptures. It also has an art gallery inside the property.

I highly recommend it! :)

  • Stayed April 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Pablo1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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544 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
Littleton, Colorado
1 review
5 of 5 bubbles Reviewed May 17, 2010

My wife and I stayed 5 nights at this beautiful friendly place. We had a larger than expected size room with a great view, great food and the friendliest staff immaginable. The smaller hotel size - less that 30 rooms - was a plus. The Kukulcan Plaza was alongside with several great resturants. At age 74 - this is my "first ever" review of any type - and is in keeping with a promise I made to myself.

  • Stayed April 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Blackjack2336
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed April 16, 2010

We just spent four days in stunningly beautiful Casa Turquesa in Cancun. This is a small (20+ suites) hotel that has just been completely renovated. It is set in a perfect location with a unbelievable views of the turquoise, caribbean sea and sandy white beaches. The rooms are extremely spacious and well appointed - each with its own private sea view. The Casa could improve the noise level of the airconditioning system in the rooms, though. However, the artwork displayed all over the hotel more than made up for any shortcomings.

The Staff was always courteous and efficient and the food very good (-we had all our breakfasts and dinners at the hotel). All in all, our stay was most enjoyable and we will certainly be returning one day to this island of peace and tranquility in the midst of mega, “all inclusive” resorts that abound in Cancun. We will also be recommending this place to all our friends here in Canada and elsewhere.

  • Stayed March 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank WanderingPlanetEarth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugene
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed April 6, 2010

My wife and I, along with our teenage daughter and best friend just spent three wonderful nights at Casa Turquesa. From the moment that we were brought fruit punch and cool towels while we were checking in until the moment that we left, everybody was friendly and helpful. The hotel has 29 suites, all of them different from each other. Demolished by Hurricane Wilma in 2005, the hotel was rebuilt and reopened in 2009. Don't rely on reviews that were written prior to the hurricane. The new hotel is extremely comfortable, the swimming pool is beautiful (but the water is a little cold), and the staff is great. Other than breakfasts and a poolside snack one day, we did not order food at Casa Turquesa. Breakfasts included fruit and various egg dishes, juice and tea or coffee. While we are not big fans of Cancun, Casa Turquesa is a hidden gem not located near the loud part of the strip. The beach in front of our hotel was almost empty and we weren't exposed to the typical spring break partygoers that Cancun is so well known for. Ernesto, the concierge, was very helpful with all of our requests, as were Nancy and Andrea at the front desk.

If you are looking for a small, intimate hotel in the Hotel Zone, I highly recommend Casa Turquesa. I look forward to returning if I ever come back to Cancun.

  • Stayed March 2010, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank thepiranha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed March 1, 2010

We recently stayed at Casa Turquesa and will be a returning in the very near future and each year that we return to Cancun. This hotel was forced to close after Hurricane Wilma in 2005. The hotel decided to rebuild and renovate after the extensive hurricane damage and re-opened in November 2009. The results of the rebuilding and renovation are FIRST CLASS!

Casa Turquesa is not for people looking to stay at a monster size resort with 350+ rooms that are so common along the Hotel Zone in Cancun where you have to make a mad rush to beat the crowds for meals, the pool and a spot on the beach. If you are looking for a 5 Star property (by North American Standards) in an intimate setting that is also close to shopping (one of the best malls in the hotel zone is only a 2 minute walk from the hotel) and other attractions then Casa Turquesa should be your only choice for accommodations in Cancun.

Upon arrival at the hotel we were greeted by a friendly front desk employee and were extremely impressed with the reception area and front lobby. The hotel is tastefully decorated and displays some of the most beautiful sculptures and paintings through out the hotel.

After check-in, we were then escorted to our hotel room which was absolutely beautiful. Our room had a balcony (with an outdoor jacuzzi) and ocean view. The bed, furniture and room amenities were top quality and no attention to detail was missed. The bathroom was large and came with both a oversize bath tub and a separate stand-up shower all done in Mexican marble. I also liked that Casa Turquesa offers free WiFi in each of the rooms and an iPod radio/docking station. The quality of privacy in the room was exceptional since we did not hear any hallway noise and we both enjoyed a peaceful and restful sleep each night during our stay.

The two restaurants on the property served some of the most amazing food and offers a wide selection for breakfast, lunch and dinner. No problem finding something good to eat on the menu. Each of our meals were made to order with the freshest ingredients and the wait staff was friendly and professional. No buffets here, only top quality a-la-carte service...Fantastic!

The beach is both quiet and in one of the best locations along the hotel zone. No need to rush out and get a spot on the beach, Casa Turquesa will provide you with lounge chairs and umbrellas free of charge.

If you are looking for a boutique hotel and wish to spend your stay surrounded by luxury, exceptional service and get a high return on your money then Casa Turquesa is the best hotel in Cancun!

  • Stayed February 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Canadian_Travel_Guru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed August 18, 2005

The view was awesome and our room was only several steps away from the beautiful white sandy beach. This hotel has an extremely friendly staff and always willing to please. The hotel doesn't provide tranportation from the airport so make sure to arrange it seperately. it's cheap enough to. It's a bit runned down but they're slowly renovating it. It's quiet, small and doesn't have the "BIG Hotel" hustle and bustle. The outdoor bathtub/jacuzzi is fun.

We stayed for 3 days and loved every minute of it. We try to stay in very ethnic to super swank hotels and like to do things for ourselves and this one was perferct for us. No ice machines but just order some and they'll happily bring it up. Trust me - you'll need plenty. It's further away from the party atmosphere at the northern area of the cancun strip but that's how we liked it.

Taxis at this area will charge at most $10 dollars to take you anywhere - make sure to ask them first how much before riding in one. Don't expect the Cancun strip to be cheap - it's not. If you want to shop in a cheaper area tell the taxi to take you downtown to "Mercado 28". Lots of stuff to buy there and a bit cheaper. You could save money by taking the bus "R2". And remember haggle - I know a bit of spanish but I always blamed my wife that she didn't want to buy it at a certain price. Good cop, bad cop.

Finally, make sure to acclimate your techno stuff - digital cameras, camcorders, pda, etc. The humidity is unforgiving and will fog up your lenses. bring a bag and open it up and let the techno stuff adjust slowly. The lenses will fog up but jest leave it alone for a few minutes and the machines will acclimate.

  • Stayed August 2005
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
8 Thank ron4663
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, OH
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed July 6, 2005

Great hotel that is situated so that no one would ever know it's there and yet it is right around the corner from the mall. They were waiting at the door when we arrived. The staff was both friendly and helpful. If you are looking for a place to get away from all the all-inclusive hoopla and bad food, this is your place. We travel throughout the world and this was one our best experiences. Tell Luis and Enrique we said hi.

  • Stayed February 2005
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
16 Thank mlwill915
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Casa Turquesa

Property: Hotel Casa Turquesa
Address: Boulevard Kukulcan Km 13.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#40 Luxury Hotel in Cancun
#41 Family Hotel in Cancun
#43 Romantic Hotel in Cancun
#48 Spa Hotel in Cancun
#56 On the Beach Hotel in Cancun
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Casa Turquesa 4*
Number of rooms: 29
Official Description (provided by the hotel):
Welcome to our hotel! It's intimate, secluded, and fashionable. Guests come here to our All Suite Luxury Boutique Hotel to relax, rejuvenate, and go unnoticed in the midst of the Mexican Caribbean playground of Cancun. Reminiscent of a Mediterranean mansion, Casa Turquesa rests on one of the area’s most pristine beaches and features only 30 suites, providing an atmosphere of privacy and tranquility. Spa and Art Gallery. ... more   less 
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Also Known As:
Casa Turquesa Hotel Cancun
Casa Turquesa Tulum
Casa Turquesa Hotel Tulum

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