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Hotel Casa Turquesa
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Reviews (584)
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All reviewsboutique hotelluxury mallkukulcan plazamega resortsrooms are largemarble floorspool bartenderla islahotel zonebeautiful roomwe loved our staythe entire staffthe general managerrestaurant staffjacuzzimusocean
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Reviewed March 27, 2011

I was looking for a small, intimate location in Cancun to introduce my spouse to "relaxing on the beach." Casa Turquesa fit the bill in many ways...the staff is friendly, and willing to please. The fresh squeezed orange and grapefruit juices in the morning are to die for and it doesn't hurt that you can sit on the terrace and gaze at the ocean while eating. The menu for breakfast is lovely. The menu for lunch and dinner is the same...a little limited but we enjoyed eating at a different location every night as our "night out." We just about had the place to ourselves...the pool had a maximum of 4 people sunning at any given time during our week stay. The Casa's beach area is practically empty and the lifeguard on duty keeps non-registered guests as well as vendors moving along if they decide to set up camp on Casa's beachfront. The location itself is very quiet, no entertainment or nightlife but you can find that on the hotel zone if that's what you are looking for. Casa Turquesa is situated right in the middle of the Hotel Zone. Reception will call a taxi or the taxi stand is a mere walk down the hotel's driveway...so is the Kukulcan Plaza...a large mall. There is also a bus stop right in front of the mall to go downtown. The room, partial oceanview was large, clean... the bathroom was huge and the a/c worked great! I would definitely stay here again!

  • Stayed: March 2011, traveled as a couple
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1  Thank Loonylady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2011

A fabulous boutique hotel, excellent service, great pool and an incredible beach with beautiful warm blue water and the perfect amount of waves. The pictures and descriptions on Casa Turquesa’s website are very accurate, though I found it even nicer than the pictures! The staff knew us by room number out of the box. The food was very good, especially for the Caribbean, but limited (same menu for lunch and dinner). If you are staying for more than 3 nights, I would suggest going off property for dinner occasionally; there are plenty of good choices close by. No nightlife, but plenty around if that is what you are looking for. It was perfect for us; we will go back. I very strongly recommend Casa Turquesa!

  • Stayed: March 2011, traveled with family
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2  Thank doaubuchon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2011

We got a great deal through skyauction.com, but would have been worth paying full price, if you can afford it. The hotel is beautiful. The rooms are large and I believe all have an ocean view. We were one of only two families staying at the hotel, so had the full attention of the staff. They were very accomodating when we had to make changes due to weather issues in the northeast (both coming and going) even though we had booked through skyauction. The staff was super friendly. My husband speaks Spanish fluently, so we were able to communicate easily, but everyone seemed to speak English very well also. We would highly recommend this hotel for a romantic get away!

  • Stayed: February 2011, traveled as a couple
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1  Thank gstove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2011

Three of us stayed here for three nights - it was the most perfect boutique hotel. The entire staff is unparalleled, the rooms were pretty, the grounds and pool and view were wonderful.
Small and quiet, private beach, lovely restaurant and great espresso. We can't wait to go
back again and again. Or maybe I can get a job there!

  • Stayed: January 2011, traveled with family
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2  Thank Potter4992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2010

Cancun's beaches seem to be lined with huge, all-inclusive concrete hotels with endless loud activities. We were just delighted to find the Casa Turquesa. It is a very unusual and a wonderful hotel.

With less than 30 large suites, the hotel provides an intimate experience. It is more like staying on an exclusive estate -- complete with gourmet food, sparking private pool, and beautiful beach. Several mornings we were the only people in the small, oceanfront breakfast and lunch room. One afternoon, we were the only people at the pool.

Our suite was huge and included a king size bed, ocean front terrace that was larger than my living room at home, and gigantic and well equipped bath area. On our last night, we had dinner on our terrace and it was a wonderful and unique experience, nothing like all those buffets and lines at most of the Cancun hotels.

Other reviewers have mentioned the staff. Certainly, I would agree that the staff was top notch -- polished and anxious to please. It's a small hotel and the staff is ever present and available.

The hotel is next door to the big luxury shopping center and several really good restaurants, although our meal on our terrace, aside from the view, was actually the best food we had in Cancun, and the most affordable. It was a great value.

We are not normally fans of the Cancun experience, but this unusual hotel may have converted us. Highly recommend for a quiet getaway Would be perfect for a honeymoon.

  • Stayed: November 2010, traveled as a couple
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4  Thank doveWashington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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