last year went to cancun to stay at the omni/hilton and was stopped by a sales rep for royal sands. We toured the SANDS and he offered us a trial membership to come back the next year and stay at the sands. Went there in June and transportation that they said was free was charged to our bill (76.00) and found out we were not staying at the sands but at there other resort which is not what we signed for. We only wanted the sands bc its the newest one and for 1700.00 plus another 1900.00 in airfare we got scammed! They told us the room we were suppose to stay in was sold, so they let us come there believing we were staying at the sands. Axil our host decided not to meet with us until the day before we left, bc he heard we were upset! No suprise. Yet, he had the nerve to try to sell us a every other year at the resorts. Royal sands refuses to contact me regarding this, as I have emailed and called their resorts to complain. I guess they got our 1700.00. I know those who own are happy with this resort but never do a trial membership.
- Official Description (provided by the hotel):
- The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more less
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- Also Known As:
- The Royal Sands Hotel Cancun
- Royal Sands Cancun
- Cancun Royal Sands Resort
- Royal Sands Resort Cancun