The Royal Sands is a beautiful time share resort. Very well appointed rooms/suites, mostly friendly staff, meticulously cleaned, great location, very well laid out. We stayed here once before when it first opened and the resort is still as beautiful as I remembered. The place is gorgeous and the location couldn't be better. The pool bars were great -- we spent a lot of time there. However, my one big complaint, which would actually keep me from returning, is the all-inclusive package. I bought a time share so that I could have the flexibility of eating in my room or eating out. I am a Marriott owner and traded to stay at Royal Resort through Interval. As a non-owner at Royal, I was required to purchase the All inclusive package. There is only one restaurant on site, besides the pool bars. The food options were very limited. The breakfast buffet was just ok, certainly not the quality or amount of food options that I have seen at other all-inclusive resorts. We spent most of the time waiting on line to get food from the 1 person that was making omelets, pancakes and eggs in the morning. By the time we left they did add another station outside. We had to wait every morning for a seat. The wait staff, which previously had been extremely friendly and attentive, were running around like crazy. Dinner in La Veranda was absolutely TERRIBLE. Inedible in my opinion. We ate there Sat night for "Lobster Festival" -- totally not what I expected. We received one barely warm lobster tail, a potato that was undercooked and covered in cheese, also not hot. There was no buffet to go along with it, just a salad bar. The only other option was to wait in another line for pasta (again only 1 person cooking it). Perhaps there was an option to order from the menu, but that was not offered to us. Oh, and Lobster and prime rib on prime rib night had a surcharge. We also tried the Asian Buffet night, which again was inedible. The meats were cold/dried out, very limited options, not well presented at all. It was so disappointing. There were 2 restaurants that were not on the property that were part of the all inclusive package. Captains Cove was very good and Hacienda Sisal was pretty good as well. The food at the pool bar was excellent, probably the best fish tacos I've ever had. We did eat at a couple of other restaurants away from the resort/package because I just couldn't even consider La Veranda for dinner again. I probably wouldn't have an issue if I wasn't REQUIRED to purchase the all inclusive. As much as I love this resort, the people, and had a blast there, I would definitely go elsewhere instead unless they changed the all inclusive policy or greatly improve the options.
- Official Description (provided by the hotel):
- The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more less
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- Also Known As:
- The Royal Sands Hotel Cancun
- Royal Sands Cancun
- Cancun Royal Sands Resort
- Royal Sands Resort Cancun