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“Truly 5 star resort”

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The Royal Sands Resort & Spa All Inclusive
Ranked #21 of 175 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
Anacortes, Washington, United States
Level 4 Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Truly 5 star resort”
Reviewed November 11, 2012

We love the staff and the attention to the needs of the guest at the Royal Sands. The room is well equipped and the activities are great fun. We meet lots of interesting people at the Royal Sands.
It is clear that they care about the employees and take good care of the community.

Room Tip: All rooms are good. The rooms facing the 2nd phase overlook the quieter pool.
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  • Stayed November 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joanne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Sharpsburg, Georgia
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 11, 2012

We have stayed at Royal Sands several times and love it. The location and view of the teal blue ocean is amazing. The resort is super clean and safe. You can tell the staff and management take pride in the resort. So relaxing!!! Prices in the restaurants were reasonable and the food was good.
Unfortunately the resort is now all-inclusive. In this economy I do not want to spend an EXTRA $2,300 on my vacation for my husband and myself. Since we do not drink very much or eat to an excess it would be an outrageous waste. If the Royal Resorts believe it is necessary to go all-inclusive because the other resorts in Cancun are doing so make it OPTIONAL. Give us a choice. Its so sad to think that we can no longer vacation at the Royal Sands.
We were vacationing at the Sands the first week it went all-inclusive but had booked early and did not have to pay the fee. Your could definitely see a difference in the atmosphere. The pool bar was occupied by rowdy drinkers
that became louder the more they drank. The Royal Resorts are timeshare properties and I'm surprised the owners would want their little piece of paradise disturbed. WHY ruin a good thing.

Room Tip: All the rooms have wonderful views of the ocean. Since the resort is now all-inclusive I won't b...
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  • Stayed October 2012, traveled as a couple
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    • Rooms
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    • Service
Helpful?
8 Thank Gloria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 9, 2012

As owners we look forward to our week 43/44 vacation each year..our unit and the property look like new. I agree with others that portions at their reasturants are smaller and drinks weaker. We actually had to beg servers at the pool to take our drink orders. The quality of the food is still excellent. I agree that all inclusive should be optional or for 4days. We still love it here and hope the all inclusive doesn't change the atmosphere.

Room Tip: All have ocean view...
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  • Stayed November 2012, traveled with friends
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Helpful?
2 Thank honeyjos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juneau, Wi
Level 6 Contributor
206 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 510 helpful votes
Reviewed November 7, 2012

I will be doing 2 reviews... one about the resort & one on the All Inclusive. This place is really a beautiful resort. Every room has an ocean view . Very clean with friendly people. The grounds are kept in fantastic condition. Rooms are nice with a micro wave , fridge , coffee maker and a few plates , cups & utensils... also had a hair dryer. Wonderful white sand beach with plenty of chairs around both the pools and the beach. The 2 pools had swim up bars & food available. There is also a nice restaurant and a poolside bar/snack shack. Some of the issues we had were ... the menu is the same at all of the pool bars , room service , Char Hut and lunch at the restaurant...for 7 days ..it kinda gets old. The breakfast buffet was the same every day...CHANGE IT UP !! This place closes down at 5 pm...pools & outside places to eat & drink...come on... we are 60 and we were not ready to give it up for the day !!! No night time entertainment and the only thing going 24/7 was room service. We have been to plenty other resorts and this place is kinda boring. The high point of our stay was getting to release some baby sea turtles into the ocean.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
14 Thank CQtopgun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Level 4 Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed November 6, 2012

The Royal Sands, Cancun, Mexico is absolutely perfect. The location is ideal, the suites are immaculate and the staff is very accomodating. We stayed there two weeks ago for the second time in the past two years. Housekeeping changed our sheets every couple of days and even washed the dishes in the kitchen (which they are not required to do). They even cleaned the glass balcony doors every day so we could have a perfect view. I wish I could find a housekeeper as good as these gals. We are disappointed to learn that The Royal Sands is now going "All Inclusive" which will add an additional $115 US per guest per day. We could not eat and drink that much in one day. The new "all inclusive" feature applies to Non-Owners. Owners are exempt. The other Royal Resorts in Cancun have not instituted an "All Inclusive" requirement for Non-Owners.... yet. I hope they do not because we will stay at those in the future.

Room Tip: Balconies on the north wing are in the hot sun in the afternoon, in shade in the morning; the opposi...
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  • Stayed October 2012, traveled as a couple
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    • Cleanliness
    • Service
Helpful?
3 Thank gottabgone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level 4 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed November 5, 2012 via mobile

We bought a week here because it is one of the few resorts that do not have all inclusive requirements. We don't drink enough or want to eat the buffets enough to want all inclusive. So as owners and guests of owners, we don't have to do all inclusive. Every room has an ocean view and a balcony, so it's great to unwind at the end if the day there. The pools are huge and u can swim in it all night long as long as you are quiet. The palapas on the beach are great for all day lounging under...the onsite market and laundry facility make vacationing so much easier.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nubux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Springs, Colorado
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 5, 2012

We recently spent a week at the Royal Sands Resort in Cancun and had a wonderful time. The resort is pristine and the accommodations are beautiful. The balconies are large with very comfortable furniture. We loved the pool and the resort grounds. The staff goes out of their way to ensure all your needs are met and that you are having a great experience. Unfortunately, since the Sands has become an all inclusive resort, and we are not big drinkers, we will no longer be returning. It was a great time while it lasted.

  • Stayed October 2012, traveled with family
    • Value
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Helpful?
5 Thank lbb33364
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Royal Sands Resort & Spa All Inclusive

Property: The Royal Sands Resort & Spa All Inclusive
Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77504, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Family Hotel in Cancun
#19 Top resorts Hotel in Cancun
#20 Luxury Hotel in Cancun
#21 Romantic Hotel in Cancun
#21 On the Beach Hotel in Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Royal Sands Resort & Spa All Inclusive 4*
Number of rooms: 340
Official Description (provided by the hotel):
The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more   less 
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Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun

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