My wife and I just completed a 10 day stay at the Hard Rock Cancun. (2/20-3/1/14) This was on of the best vacations we have had and we go on vacation every year about this time. We had great service all around. The staff that works the pool area was very freindly and great. They were entertaining, and kept people involved. They really seemed like they enjoyed their jobs. The pool bartenders were great as they kept the drinks coming even though they were busy at times. After a while they knew what you were drinking and didnt have to tell them what to make. The food was good, we especially like the Italian and Mexican restaurants. We never waited more than 15 minutes. We are Palace Premire members and originally wanted to stay at the Beach or Sun Palace resorts but they were booked and they pushed us to the Hard Rock. Fortunately for us they did because the Hard Rock was AWESOME!!! My next trip I am going to look into moving my Palace Premire weeks to Hard Rock. I wish I would have written down names as there were so many great people. Here are some that stuck out for us. Pool staff: Alex, Kika, Jessica, Pool bar: Emanuel, Gym: Genni
My only caution is if you are thinking of buying into the Hard Rock make sure you understand the details of what you are buying into.
- Official Description (provided by the hotel):
- Hard Rock Hotel Cancun- Where Stage Front meets Beach Front At our unique Cancun beach resort, we've created the ultimate beachfront celebrity playground and transformed the typical All Inclusive vacation into a rock star paradise, which reflects our Mexican setting and cosmopolitan flair. Located in the heart of Cancun's hotel zone, Hard Rock Hotel Cancun boasts unmatched, all-inclusive luxury accommodations including in-room hydro spa tub, fine dining at, top-shelf drinks, 24-hour room service, live entertainment and more. The beachfront property also features Hard Rock's signature Rock Star Suite and showcases an extensive collection of authentic memorabilia from international and local music artists. There are no limits at our All Inclusive Cancun resort. Go on a world tour with the internationally inspired restaurants of the Hard Rock Hotel Cancun. Give meetings the rock star treatment. Plan the ultimate celebrity-style wedding. Rock out at the beach or the luxurious pool area with swim up bars. Indulge in a glorious spa day. The Hard Rock Hotel Cancun truly has something for everyone. ... more less
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- Also Known As:
- Cancun Palace Hotel Cancun
- Cancun Palace Resort
- Palace Hotel Cancun
- Cancun Palace Cancun