Despite poor weather last week, we really enjoyed our stay thanks to the wonderful service provided by the very attentive staff like bartenders Gustavo and Reyes. Wait staff like Miguel took very good care of us while dining. Ask for the Mayan Coffee in the Ciao restaurant.. It's as entertaining as it is delicious. Spa staff such as Keren and Eusabre were wonderful while providing manicure and pedicure. We got the Hot Rock couples massage also which was amazing.. Mary and Marisol were so sweet, yet so strong. Our rooms were cleaned daily by maids who I never met. It was like the room fairies just showed up while we were gone and made everything perfect. Only negative is that during rainy days, the Smash Bar got crowded with loud folks of all ages. It would've been great if there was more room for the adults to retreat from the teenagers. Overall we had a wonderful time. I recommend the Xel-Ha snorkelling excursion. It's all-inclusive with great meals and drinks and the snorkelling is great, but offers so much more than that too!
- Official Description (provided by the hotel):
- Hard Rock Hotel Cancun- Where Stage Front meets Beach Front At our unique Cancun beach resort, we've created the ultimate beachfront celebrity playground and transformed the typical All Inclusive vacation into a rock star paradise, which reflects our Mexican setting and cosmopolitan flair. Located in the heart of Cancun's hotel zone, Hard Rock Hotel Cancun boasts unmatched, all-inclusive luxury accommodations including in-room hydro spa tub, fine dining at, top-shelf drinks, 24-hour room service, live entertainment and more. The beachfront property also features Hard Rock's signature Rock Star Suite and showcases an extensive collection of authentic memorabilia from international and local music artists. There are no limits at our All Inclusive Cancun resort. Go on a world tour with the internationally inspired restaurants of the Hard Rock Hotel Cancun. Give meetings the rock star treatment. Plan the ultimate celebrity-style wedding. Rock out at the beach or the luxurious pool area with swim up bars. Indulge in a glorious spa day. The Hard Rock Hotel Cancun truly has something for everyone. ... more less
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- Also Known As:
- Cancun Palace Hotel Cancun
- Cancun Palace Resort
- Palace Hotel Cancun
- Cancun Palace Cancun