I've stayed in some good hotels and some great hotels but in brief the Hard Rock Hotel Cancun is for the money the best I have ever stayed in!
We went with two family groups including four 16 year olds and booked a package through Virgin Holidays. It was expensive but absolutely worth every penny.
I won't go into details there are plenty of reviews on this site - my job is to convince you to book!!!
The short version is the publicity material that alleges you will "live like a rock star" - and every word us true.
From quick and efficient check in to jacuzzi tubs in your room. Free in room optics and a never empty in room fridge... Room service 24/7 - all free. Then there's the food.
All inclusive usually means one or two pretty good buffets or maybe a restaurant or two you can't get in - not at the hard rock.... Daytime sees three venues for breakfast, lunchtime BBQ, afternoon pizzas, an ice cream trolley and an always open top quality buffet. Then evening comes and you can also pick from teppanyaki, Asian, Italian, Rodizio, Mexican or pizza - restaurant full, no problem - they page you.
Then there's drinks - branded products for almost 18 hours a day. All served quickly by happy staff.... Too lazy to make one of the four bars? Then waiters and waitresses come to you at your sunbed or table.
The staff are the big plus point here - every one knows there job and every one of them seems happy to give you a rock star experience - it really is too good to be true.
Bad Points? We had a bit of bad service from front of house staff at Ciao and the Resort Credits are almost impossible to use well - but even so we got a cheap trip to Chichen Itsa and some great snorkelling so that alone is a bonus.
I really can't praise Hard Rock Hotel Cancun enough and especially the staff - Rebecca, Margarita, Gabriel, Dinky, Virgilio, Jesus, Angel, Ely - there are many more I could name.
I urge you to ignore the moaners - this id great, our teenagers are still buzzing about it. We did live like rock stars and we thank you for it.
We WILL be back
- Official Description (provided by the hotel):
- Hard Rock Hotel Cancun- Where Stage Front meets Beach Front At our unique Cancun beach resort, we've created the ultimate beachfront celebrity playground and transformed the typical All Inclusive vacation into a rock star paradise, which reflects our Mexican setting and cosmopolitan flair. Located in the heart of Cancun's hotel zone, Hard Rock Hotel Cancun boasts unmatched, all-inclusive luxury accommodations including in-room hydro spa tub, fine dining at, top-shelf drinks, 24-hour room service, live entertainment and more. The beachfront property also features Hard Rock's signature Rock Star Suite and showcases an extensive collection of authentic memorabilia from international and local music artists. There are no limits at our All Inclusive Cancun resort. Go on a world tour with the internationally inspired restaurants of the Hard Rock Hotel Cancun. Give meetings the rock star treatment. Plan the ultimate celebrity-style wedding. Rock out at the beach or the luxurious pool area with swim up bars. Indulge in a glorious spa day. The Hard Rock Hotel Cancun truly has something for everyone. ... more less
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- Also Known As:
- Cancun Palace Hotel Cancun
- Cancun Palace Resort
- Palace Hotel Cancun
- Cancun Palace Cancun